Job Description

We are part of the Windows Servicing and Delivery (WSD) organization in the Experiences + Devices (E+D) division. Our mission is to keep customers protected and productive by delivering a seamless and timely servicing experience across supported and future versions of Windows.

The Customer Focused Engineering (CFE) team within WSD is seeking a highly motivated

Principal Software Engineer

to support this mission for AutoPatcher. In this role, you will work on Networking components, focusing on maintaining, securing, and improving existing platform capabilities.

You will play a key role in:Providing technical leadership and guidance to development teams, ensuring best practices and high standards of software quality. Evaluating and recommending new technologies, tools, and processes to improve the efficiency and effectiveness of the team. Being proficient in designing Enterprise level designs for a Global Scale product Addressing non-security bugs and servicing issues that impact customer environments Reproducing and resolving customer-reported incidents (ICMs) in collaboration with support and product teams Driving engineering quality and compliance through rigorous debugging and validation Ensuring reliable, regression-free fixes across diverse hardware, protocol stacks, and deployment scenarios

This role is ideal for engineers who enjoy deep system-level debugging, protocol correctness, and delivering impact at scale by keeping the Windows ecosystem secure and reliable for millions of users.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

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Provide technical leadership and guidance to development teams, ensuring best practices and high standards of software quality. Evaluate and recommend new technologies, tools, and processes to improve the efficiency and effectiveness of the team. Collaborate with cross-functional teams, including engineering, product management, and operations, to define and implement architectural solutions that meet business requirements. Conduct code reviews and provide feedback to ensure adherence to architectural standards and best practices. Mentor and coach engineers, fostering a culture of continuous learning and improvement. Ensure the scalability, performance, and security of the software systems developed by the WSD team. Investigate and fix security vulnerabilities in Networking components, ensuring all related variants are addressed. Reproduce, debug, and resolve customer-reported issues (ICMs) across a wide range of print and networking configurations. Deliver high-quality, compatible fixes with minimal risk to system stability or application behavior. Address non-security bugs as part of regular servicing commitments for supported Windows releases. Collaborate with escalation engineers, support teams, and feature owners to drive resolution of complex issues. Maintain solid engineering standards through code inspection, validation, and testing practices. Continuously look for opportunities to improve servicing tools, diagnostics, and triage processes. Provide technical guidance and mentorship to team members.

Qualifications

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Required Qualifications:

Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR equivalent experience.
6+ years of professional software development experience.

Preferred Qualifications:

Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python + OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
+ OR equivalent experience.
12+ years of professional software development experience. Proficiency in C#/.Net, with experience working in large and complex codebases. Experience in developing Web Experiences for a Global Scale Population. Highly Self driven abilities to identify areas of optimizations leveraging Ai or other best practices. Solid Impact for Influence skills and ability to create clarity. Proven ability to understand and troubleshoot unfamiliar codebases. Solid verbal and written communication skills. Ability to work across global teams and collaborate in a diverse, team-oriented environment.


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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.