At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
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Global markets technology offers technology services and products for sales and trading services to around 8,000 institutional clients across fixed-income, credit, currency, commodity and equity businesses. Global Markets Technology also includes middle office operations tech, engineering services, data and reference data platforms and regulatory reporting systems.
End of Life Horizontal was carved out in Global Markets Technology a few years back to accelerate NPT and to have a standardized cost effective way of EOL remediation. Sybase Exit is a program initiated to reduce compliance and operational risk by migrating off Sybase to strategic platforms or cloud-native technologies leveraging End of Life operating model.
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The Group POD Lead is expected to effectively manage all remediation vendor PODs and ensure delivery as per plan. He is expected to direct and guide POD leads (technical / organizational) and he is the primary overall engagement point for AIT Owners / AIT PM.
He is expected to be conversant with large scale tech migrations, preferably database migrations. Should have practical knowledge of Sybase, SQL Server, Oracle - should be good in planning and organizational skills. He should be able to put together the plan for migration and course correct as needed. He should also be knowledgeable about testing for large scale database migrations.
Responsibilities
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Role
POD Group Lead
Reports to
GBS Horizontal Technical Lead
Program Manager for program governance
Overall objective of role
To effectively manage all PODs and ensure delivery as per plan
Direct and guide POD leads (technical / organisational)
Primary overall engagement point for AIT Owners / AIT PM
Resource management
Identifies resource requirements to meet AIT Owner demand (skills, volume, availability) - provides this to Technical Lead to manage recruitment
Manages resource allocation across all PODs with POD leads to ensure PODs are appropriately resourced to meet business demands
Support recruitment process (CV review, interviews etc.)
Manages resource onboarding into teams and ensures team members are productive ASAP working with POD Lead
Reporting and Governance
Define and create reporting templates as required
Collate daily and weekly reporting from POD leads
Collate weekly reporting from App PM (AIT Reports)
Provides weekly POD Group report to Program Manager
Updates RAID log on a regular basis as required by Program Manager
Run regular POD lead meetings to share key management messages and gather status from POD leads
Escalate any issues to Program Manager and Technical Leads as appropriate
App owner engagement
Primary interface to AIT teams
Work with AIT PM to maintain an accurate project plan for AIT delivery - AIT PM to own
Identify and collate AIT requirements for PODs including specific technical skills
Support onboarding of AIT Team and alignment to PODs
Attend AIT meetings as required to make sure POD is meeting business requirements
Technical escalation / decision point referencing Technical Lead as appropriate
Ensure that the AIT team are supported in the migration with appropriate POD resources
Technical
Responsible for owning and maintaining an overall tracker of all issues across all PODs to facilitate knowledge sharing and lessons learned
Deliver alignment of solutions and standardisation across all AITs
Provide expert input to guide and develop the migration strategy for each AIT
Act as escalation and decision point for technical decisions with PODs
Ensure alignment of all key technical aspects with regional and global Technical Leads
Supports creation of tooling, scripts and other resources as needed
Ensures knowledge transfer between teams
CTI / APS&E Engagement
Maintains alignment of status and planning with CTI and APS&E
Requirements
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Education
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BE/BTECH/MCA/ME/MTECH
Certifications If Any
Microsoft SQL
Experience Range
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12-14+ years
Foundational Skills:
Candidate should have knowledge in Sybase / SQL Server / Oracle technology
At least 15+ years relevant experience
Experience in SQL Server Troubleshooting, Performance Tuning and Query Optimization
Experience in running large scale tech migrations and transformations
Experience in database creation, database restores and database maintenance tasks
Strong knowledge on database sizing, design, optimization
Knowledge on application connectivity to database and performance considerations
Should know how to performance test for database
Desired Skills:
Interpersonal sensitivity and customer responsiveness with good spoken and written communication skills.
Work Timings
08:30am to 05:30pm
Job Location
* Hyderabad/Chennai/Mumbai
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