Job Description

About the client -
We are a world-changing team of AI researchers and engineers working on the cutting edge of generative AI. We are building systems that work across telephony, chat, video, email & text to assist & accelerate the human workforce with artificial agents.
Our focus is on helping customers improve their outcomes in the areas of Business Process (Customer service, IT support, Accounting, Human resources, Legal services, Marketing, IP Legal, etc.
Principal Engineer - AI/Software
Role Overview
As our Principal Engineer, you'll define and lead technical direction across LLM ops, RL pipelines, and AI-driven platform services. You'll ensure Interactly.ai stays ahead in building domain-specialized AI for healthcare.
Key Responsibilities
? Set technical vision and lead architecture for AI-first platform services.
? Build advanced systems in LLMOps, reinforcement learning, and AI pipelines.
? Evaluate and integrate cutting-edge frameworks (LangChain, Hugging Face, RAG).
? Collaborate with leadership on long-term technology strategy.
? Mentor senior engineers across India and US teams.
Qualifications
? 10+ years of experience in software/AI engineering, including leadership roles.
? Deep expertise in PyTorch, TensorFlow, LangChain, Hugging Face.
? Proven ability to innovate and deliver in startup/scale-up environments.
? Strong communication and collaboration skills.
Role Benefits:
? Mission-driven: Transforming healthcare access with AI that matters.
? Growth stage: Be part of our journey from Seed ? Series A and beyond.
? Global exposure: Collaborate across India and US teams.
? Ownership: High-impact roles with autonomy and learning.
? Mission-driven: Transforming healthcare access with AI that matters.
? Growth stage: Be part of our journey from Seed ? Series A and beyond.
? Global exposure: Collaborate across India and US teams.
? Ownership: High-impact roles with autonomy and learning.

Skills Required