Job Description

Job Number: 35017

Position Title: Principal DevOps Engineer

External Description:

Principal Dev Ops Engineer

Your Opportunity

You are a bright, organized, and dedicated Software as a Service Operations Administrator with deep knowledge in Devops technologies, Linux administration, networking, server monitoring, and Software engineering. You will become the primary contact in supporting our 24 x 7 SaaS operation environment, working with various teams, migrating different products into Cloud (like AWS/GCP/AZURE), automate the delivery, maintenance, monitoring the services and also coordinating/collaborating with R&D and IT to implement product delivery processes.

This newly created position will report to the Manager of Operations, Informatica Cloud and is based in the company's Bangalore, India location. You will be a key contributor in a lean and high impact team that is aligned in different geographic locations. You will work closely with the Informatica Cloud R&D team and Informatica IT teams to ensure quality execution and delivery.

Our Ideal Candidate

You are a motivated, organized, and technically competent individual, who has excellent communication skills, has hands-on experience in server administration, a strong analytical mind, has been involved with monitoring automation of daily tasks, and is proficient in procedure and process documentation. You are capable of working with managed hosting vendors, and effectively coordinating multiple projects involving cross-functional teams.

Your Responsibilities

• Manage Informatica Cloud Services Operations (ICSO), providing 24 x 7 x 365 monitoring support to meet committed service level agreements (SLAs), and manage product delivery processes.
• Support IaaS infrastructure, day-to-day application management in a multi-protocol environment; ensure product delivery process and customer satisfaction that exceeds published service levels.
• Design and deploy world-class SaaS products using containerization/ (Kubernetes/Docker) and cloud services (Azure, AWS, GCP, etc.)
• Analyse, adapt, and evangelize CI/CD pipelines and release processes to support various product lines.

• Hands-on experience with deployment and orchestration technologies like Docker, Jenkins, & Chef.
• Configuration management using tools like Chef, Puppet, Ansible etc.
• Act as Subject Matter Expert for Cloud and DevOps issues.
• Design and implement disaster recovery (DR) between different region Datacentres
• Automate processes using any scripting language (Bash, Perl or Python).
• Develop 24x7 monitoring solution via Panopta, Prometheus, Grafana framework.
• Demonstrate knowledge of load balancers VIPs, architecting fault tolerant systems, and firewalls.

Professional/Academic Experience:

• 3 or more years of overall experience in administering Cloud computing production environment and critical business services.
• Advanced server platform administration expertise, and demonstrated knowledge in performing compliance and security audits and validating disaster recovery capabilities.
• Understanding of basic QA processes and MySQL administration; other database technologies a plus.
• Ability to work under considerable pressure managing multiple tasks and priorities.
• Demonstrated ability to produce high-quality results with attention to details.
• Strong interpersonal and team communications skills are essential; must be able to clearly document processes, policies, and procedures in a timely basis.
• BS degree in Computer Science or equivalent.

Required Skills:

• Experience in building/managing products in multi-cloud environments like AWS/Azure/GCP.
• Experience with container technology - Docker, Kubernetes, especially Kubernetes administration.
• Understanding of multi-protocol environment and possess basic network management knowledge and skills such as ELB, NLB, Ingress load balancers, Haproxy.
• Hands-on Knowledge of CI/CD tools and integration.
• Scripting and automation (SCM) in at least two languages like Python, Groovy, Bash.
• Candidate should possess extensive knowledge on Infrastructure provisioning tools like Terraform.
• Extensive administration knowledge of Linux on an enterprise level.
• Experience in MySQL, Mongo DB.
• Experience in working on log aggregation tools like Sumologic and ELK stack. Having APM knowledge will be a plus point.
• Extensive experience with infrastructure monitoring tools, and SaaS application measurement tools.
• Strong debugging and troubleshooting skills.
• Candidate should be familiar with incident management tools. He or She should have enough experience of handling incidents at enterprise level and collaborating it with various teams.

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Principal Dev Ops Engineer

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-MR2

Company Profile:

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

EEO Employer Verbiage:

We're driven by our values and we are passionate about building and delivering solutions that accelerate data innovations.

Perks and Benefits:

• Inclusion, diversity, equality and belonging (IDEB) - our commitment to fostering a culture that celebrates our unique differences
• Comprehensive and competitive health and wellness benefits, including paid parental leave and adoption benefits, and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Global recognition program for employees and leaders to reward and recognize each other
• Global learning organization with mentorship opportunities and a tuition reimbursement program to support your professional and personal growth
• Equity opportunities and a robust employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
• Referral Bonuses

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Informatica, the Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation. For more information, visit us at , , , and .

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN