Job Description

About UsUdacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey.At Udacity, the Analytics Team is deploying data to inform and empower the company with insight, to drive student success and business value. We are looking for a Principal Data Analyst to help advance that vision as part of our business analytics group. You will work with stakeholders to help inform their current initiatives and long term roadmap with data. You will be a key part of a dynamic data team that works daily with strategic partners to deliver data, prioritize resources and scale our impact. This is a chance to affect thousands of students around the world who come to Udacity to improve their lives, and your success as part of a world-class analytics organization will be visible up to the highest levels of the company.Your Responsibilities:

• You will report to the Director of Data and lead high-impact analyses of Udacity's curriculum and learner behavior to optimize content strategy, ensure skills alignment with industry needs, and drive measurable outcomes for learners and enterprise clients
• Lead the development of a strategic analytics roadmap for Udacity's content organization, aligning insights with learning, product, and business goals.
• Partner with senior stakeholders to define and monitor KPIs that measure the health, efficacy, and ROI of our curriculum across both B2C and enterprise portfolios
• Centralize and synthesize learner feedback, CX signals, and performance data to identify content pain points and inform roadmap prioritization.
• Develop scalable methods to assess content effectiveness by integrating learner outcomes, usage behavior, and engagement metrics.
• Contribute to building AI-powered systems that classify learner feedback, learning styles, and success predictors.
• Act as a thought partner to leaders across Content and Product by communicating insights clearly and influencing strategic decisions.
• Lead cross-functional analytics initiatives and mentor peers and junior analysts to elevate data maturity across the organization.

Requirements:

• 8+ years experience in analytics or data science roles with a focus on product/content insights, ideally in edtech or SaaS.
• Advanced SQL and experience with data warehouses (Athena, Presto, Redshift, etc.).
• Strong proficiency in Python for data analysis, machine learning, and automation.
• Experience with dashboards and visualization tools (e.g., Tableau, PowerBI, or similar).
• Strong knowledge of experimentation, A/B testing, and causal inference frameworks.
• Proven ability to lead high-impact analytics projects independently and influence stakeholders
• Excellent communication skills-able to translate technical insights into business recommendations

Preferred Experience:

• Familiarity with Tableau, Amplitude, dbt, Airflow, or similar tools
• Experience working with large-scale sequential or clickstream data
• Exposure to NLP, embeddings, or GPT-based analysis for feedback classification
• Understanding of learning science or instructional design principles

Benefits:Experience a rewarding work environment with Udacity's perks and benefits!

• At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person
• Flexible working hours
• Paid time off
• Comprehensive medical insurance coverage for you and your dependents
• Employee wellness resources and initiatives (access to wellness platforms like Headspace)
• Quarterly wellness day off
• Personalized career development
• Unlimited access to Udacity Nanodegrees

What We DoForging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve.Don't stop there! Please keep reading...You've probably heard the following Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don't meet every single point in the job description, please apply!We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds.Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post forLast, but certainly not leastxe2x80xa6Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws.As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so.Udacity's ValuesObsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist