Job Description

Ready to build the future with AI?

At Genpact, we

don't

just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying

cutting-edge

AI solutions, and want to push the boundaries of

what's

possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge solutions -

we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Principal Consultant-Implementation Manager

, SFDC

!

In this role you will

be responsible for

simplifying complex IT Systems solutions for customers in all industries, understanding how to structure a process capture and process improvement initiative and how to

facilitate

the client through a pragmatic decision-making process.

Responsibilities

Lead implementation projects and be completely accountable for all aspects.

Develop and review the project plan, milestones, and delivery.

Lead solution discussion for Solution architect

Interact with project stakeholders and manage expectations

Preparation of Functional requirement document and closure with all stakeholders

Ensure application documentation is as per standard

Suggest improvements in system development

Guide technical leads and developers

Team handling and issue resolution

Identifying

issues,

risks

and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business.

Being involved in implementation, training and testing of the solutions

Supporting business transition and helping to

establish

change

Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead.

Qualifications we

seek

in you!

Minimum Qualifications

Experience in Operational excellence related projects.

Experience in complicated software projects.

Relevant experience in the F&A domain

Project Management knowledge including working on tools like MS projects etc.

Must have strong domain and operations experience in OTC domain

Excellent MS office skills

Working knowledge of ERPs like Oracle, SAP

Good verbal and written communication skills,

appropriate for

Executive level communication and reporting

Preferred qualifications

Customer Interaction Skills

Preferred Qualifications/ Skills

Effective stakeholder management

Critical thinker, problem solving attitude

Fast and independent decision maker

Excellent documentation and writing skills

Good listener and communicator

Confident presenter

Team building skills / team player

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to pay to participate

in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobPrincipal Consultant

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 25, 2025, 5:05:42 AM

Unposting DateOngoing

Master Skills ListDigital

Job CategoryFull Time