Job Description

Company Description

Ugam, a Merkle company, is a leading analytics and technology services company. Our customer-centric approach delivers impactful business results for large corporations by leveraging data, technology, and expertise. We consistently deliver superior, impactful results through the right blend of human intelligence and AI. With 3600+ people spread across locations worldwide, we successfully deploy our services to create success stories across industries like Retail & Consumer Brands, High Tech, BFSI, Distribution, and Market Research & Consulting. Over the past 21 years, Ugam has been recognized by several firms including Forrester and Gartner, named the No.1 data science company in India by Analytics Insight, and certified as a Great Place to Work. The name Ugam comes from the ancient Sanskrit language and means source or origin. Ugam seeks to be the source of solutions for the complex problems of retailers, brands and market research firms worldwide. The name signifies the companys position as a pioneer in the market for data and analytics, and the source of relevant actionable insights for clients.



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Is responsible for handling a range of complex HR projects and issues (employee experience, organisation transformation, leadership development, training, pay and benefits, performance management, people management, business change) \xe2\x80\xa2 Partners with our clients, taking ownership of their HR issues and initiatives, and work to resolve these to ensure that best possible outcomes are achieved for the client \xe2\x80\xa2 Develops an in-depth knowledge of our clients\xe2\x80\x99 businesses whilst building and maintaining strong client relationships to strengthen and grow existing accounts \xe2\x80\xa2 Carries out detailed project work for clients and where appropriate draft well structured and comprehensive reports to inform the clients\xe2\x80\x99 management decisions. \xe2\x80\xa2 Designs and facilitates strategy sessions, training programs and learning modules for clients around Leadership development, coaching, engagement action planning, managerial effectiveness, DEI and other related topics \xe2\x80\xa2 Designs and executes a variety of Employee Experience Management programs around Annual Engagement, Pulse, Life Cycle, 360 Feedback using best practices on survey design and employee research \xe2\x80\xa2 Runs advanced analytics on survey data to establish or compare with benchmarks and to find key insights based on segmentation and other criteria \xe2\x80\xa2 Maintains HR data integrity by ensuring the accuracy and consistency of data \xe2\x80\xa2 Ensures that the team\xe2\x80\x99s deliverables fit the project focus, scope, and client\xe2\x80\x99s needs \xe2\x80\xa2 Is extensively involved in presenting insights from the employee research data to C suite executives across clients \xe2\x80\xa2 Executes EX Advisory Insights initiatives inclusive of competitor research, social media trends, Employee Experience practices across industries \xe2\x80\xa2 Actively contributes to content development such as white papers and articles for publishing; Engage from time to time in social media initiatives on building Ugam\xe2\x80\x99s advisory brand Must Have Requirements: Work experience \xe2\x80\xa2 Minimum of 18 to 20 years professional experience in employee engagement, people analytics or talent management practices in the HR domain \xe2\x80\xa2 Must have experience of working in a consulting environment handling multiple projects and client relationships \xe2\x80\xa2 Knowledge of employee research principles, processes, and other inquiry methods such as Focus Groups, ethnography and Interviews \xe2\x80\xa2 Working knowledge of statistics and primary research experimental design \xe2\x80\xa2 Familiarity with various survey and analysis platforms and tools: Qualtrics, SPSS

Qualifications

Master\xe2\x80\x99s degree preferably in social sciences, organizational psychology, economics, econometrics or \xe2\x80\xa2 Master\xe2\x80\x99s in business administration with specialization in HR from tier 1 or 2 schools