Job Description

Ready to build the future with AI?
At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Principal Consultant-Business Analyst - F&A
In this role you will be responsible for simplifying complex IT Systems solutions for customers in varied industries, understanding how to structure F&A processes capture and process improvement initiatives and how to facilitate the client through a pragmatic decision-making process. You may be assigned additional responsibilities to lead the deployment of Tech solutions for the client.
Responsibilities
As a Business Analyst, your responsibilities include:
Running of requirements gathering workshops with customers, analyzing and capturing requirements, documenting requirements, and relaying these to Technology team members
Modelling business processing and identifying opportunities for process improvements
Identifying issues, risks and benefits of existing (as-is) and proposed (to-be) solutions and outlining business impacts
Writing concept, functional design, user stories and acceptance criteria's, use cases and process design documents
Being involved in implementation, training and testing of the solutions
Supporting business transition and helping to establish change
Building relationships with customers at ground level and mid management level, to help manage and develop the account, with support from the Project/ Account Manager
Qualifications
Minimum qualifications
B.com
Experience in one or more domain areas: F&A, Supply chain, Retail etc . With the F&A domain should have a functional depth for the 3 key towers - P2P, R2R and O2C processes.
Digital know-how, should have experience in implementing Digital solution(s) in the 3 F&A towers mentioned above.
Experience in writing the functional design documents and user stories for agile development projects
Experience in leading requirements gathering workshops and business analysis in ample projects
Experience in Operational excellence related projects and also in driving transformation opportunities in the said domain.
Essential Skills
Effective stakeholder management
Critical thinker, problem solving attitude
Fast and independent decision maker
Excellent documentation and writing skills
Good listener and communicator
Confident presenter
Why join Genpact?

• Lead AI-first transformation - Build and scale AI solutions that redefine industries
• Make an impact - Drive change for global enterprises and solve business challenges that matter
• Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required