Job Description

Ready to shape the future of work?

At Genpact, we

don't

just adapt to change--we drive it. AI and digital innovation are redefining industries, and

we're

leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how

we're

scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team

that's

shaping the future, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and

cutting-edge

solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

Inviting applications for the role of

Principal Consultant, Tester Credit Lending, AI-ML, &

GenAI

In this role, you will

be responsible for

detail-oriented lead

Tester

role for next-generation Credit Lending powered by AI/ML and Generative AI.

This role combines financial domain

expertise

with technical QA leadership to ensure high-quality delivery of intelligent credit risk systems, loan origination workflows, and AI-enhanced decision engines.

Responsibilities

Design, develop, and execute

manual and automated test cases

for Credit Lending with AI/ML and

GenAI

integrations.

Lead QA efforts for platforms and tools related to

credit scoring, loan origination, underwriting automation

, and

risk assessment

.

Design and drive test strategies for systems integrating

AI/ML models

for credit risk prediction, fraud detection, and customer profiling.

Validate

Generative AI-driven outputs

such as auto-generated credit summaries, customer communication drafts, and intelligent document processing.

Review, define, and execute

test plans, test cases, and test data

for lending workflows involving AI/ML algorithms and scoring engines.

Collaborate with data scientists and credit analysts to understand

model

behavior

, thresholds, feature importance

, and ensure explainability.

Perform

functional, regression, data integrity, and model validation testing

.

Use tools like

Postman, Python, SQL, Selenium, or custom frameworks

to automate and streamline QA processes.

Ensure compliance with

regulatory standards

(e.g., FCRA, GDPR, lending regulations) and

AI fairness, bias, and transparency

.

Work with product and business stakeholders to align QA strategy with

lending KPIs and credit policy outcomes

.

Qualifications we

seek

in you!

Minimum Qualifications

QA experience, with experience in a

lead role

.

Proven domain knowledge in

consumer or commercial lending

,

credit scoring

, or

loan lifecycle

systems.

Strong understanding of

AI/ML workflows

including model validation, supervised learning, and prediction-based decisioning.

Exposure to

Generative AI tools/APIs

(e.g., OpenAI, Claude, Azure OpenAI) used in financial document automation or decision support.

Experience with

test automation frameworks

(Selenium, TestNG, Python scripting) and

API testing tools

.

Working knowledge of

SQL

for data validation and

JSON/XML

for API payload verification.

Familiarity with credit industry platforms/tools like

FICO, Experian, TransUnion APIs

, or

loan origination systems (LOS)

.

Strong communication

skills and ability to work with cross-functional teams (Product, Data Science, Risk, Compliance).

Data Science:

Understand,

analyze

, and prepare data used in AI development.

Preferred Qualifications/ Skills

Experience with

model governance tools

, bias/fairness audits, or

AI observability

platforms.

Certifications in

AI/ML

,

ISTQB

, or

credit analytics

.

Understanding of

explainable AI (XAI)

and credit model interpretability techniques (e.g., SHAP, LIME).

Experience with

CI/CD pipelines

, version control (Git), and Agile methodologies.

Testing including API testing, Experience in Coding in Python

Exposure to

conversation design

,

dialogue flow

, or

intent training

.

Certifications in AI/ML or

GenAI

, cloud technologies.

Why join Genpact?

Be a transformation leader - Work at the

cutting edge

of AI, automation, and digital innovation

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's

build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobPrincipal Consultant

Primary LocationIndia-Kolkata

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 25, 2025, 8:45:43 AM

Unposting DateOngoing

Master Skills ListDigital

Job CategoryFull Time