Job Description

Ready to build the future with AI?
At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's , our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and .
Inviting applications for the role of Principal Consultant, SAP!
The Product Manager manages the team that provides functional and technical expertise on the Blue Yonder WMS, SAP eWM, SAP Advanced Planning and Optimization
SAP Document and Reporting Compliance (DRC), SAP ECC, SAP S4Hana
SAP Fiori, SAP BTP, Ediwin as in charge of design, development, deployment, further evolution and support of Global Applications products to business users, including ITIL Service Delivery process, Deliver Continuous Improvement, Deployment project roles and Service Introduction project roles. This role will be part of the Global Applications Service Delivery team based in different locations across the globe.
Line management of his/her direct reports, creating High Performance Collaboration Environment for associates.
Strong Business process knowledge on Order to Cash and Physical logistics area. Functional knowledge on SD area (SAP ECC) and Lead to Cash (S4 Hana) area. Strong experience on managing global teams (up to 10 people) and Service management. Strong ITIL, PMI and Agile knowledge. Strong Budget and finance management knowledge
Responsibilities:
Blue Yonder WMS, SAP eWM, SAP Advanced Planning and Optimization
SAP Document and Reporting Compliance (DRC), SAP ECC, SAP S4Hana
SAP Fiori, SAP BTP, Ediwin. Product Management overall accountability, including lifecycle management for services and products
Support, Influence and contribute with Leadership to define strategy for IT Solutions, in line with operational excellence strategies and Transformational programs and business capabilities strategies
Maintain awareness of industry directions for products and services in the Blue Yonder WMS, SAP eWM, SAP Advanced Planning and Optimization
SAP Document and Reporting Compliance (DRC), SAP ECC, SAP S4Hana
SAP Fiori, SAP BTP, Ediwin, in order to define new, cost-effective solutions or evolve existing solutions in an optimal manner.
Service management with 3rd Party vendors based on role model operational excellence, with overall accountability on the metrics for service (SLAs. Availability, performance, etc)
Accountable for regular status updates to stakeholders on progress for all demands raised by Business
Development management with 3Rd Party vendors based on role model development excellence, with overall accountability on metrics for development
Escalation point for any business demands, working with his team and Business stakeholders to address, engaging all resources needed for solve this demand
Sustain the user community and develop the key users, functional expert and product owners network.
Engage and collaborate with other teams when is needed (for example: Platform, Database, Security, Processing, Deployment, Development, other BCF towers in ASD, etc.) to address Business needs
Collaborate with projects according to DT signature processes, including assign and facilitate Product ASD Co-Pilot for programs and projects
Budget management for all product area and functions.
Line Management of team, with coach and development as well responsible to assure resources knowledge on the business processes and development/projects techniques and methodologies
Role model agile behaviors & methods with customers and peers
High level for Customer satisfaction accountability
Contribute to HUB Talent Pipeline strategy
Ensure succession plan with the team
Role implies coordination and communication with multiple internal teams, in the same Division or in other Divisions.
Role also involves interaction and communication with Business users, especially with regards to Core Product and Services request deliveries in the Blue Yonder WMS, SAP eWM, SAP Advanced Planning and Optimization
SAP Document and Reporting Compliance (DRC), SAP ECC, SAP S4Hana
SAP Fiori, SAP BTP, Ediwin.
Role involves interaction with external vendors and research organisations (such as Gartner, Forrester,etc)
Qualifications we seek in you!
Minimum Qualifications / Skills
Good communication, especially in English and interpersonal skills
Strong analytical and problem solving skills
Ability to work effectively in a flexible and changing environment, manages multiple activities and priorities, and work well under pressure.
Bachelor or higher degree in Computer Science or Information Systems required.
IT Background
ITIL, PMI, Agile, DevOps, Scrum certifications will be a plus
Strong Blue Yonder WMS, SAP eWM, SAP Advanced Planning and Optimization
SAP Document and Reporting Compliance (DRC), SAP ECC, SAP S4Hana
SAP Fiori, SAP BTP, Ediwin, preferred on FMCG (Fast Moving Consumer Goods) industry. Experience on Business areas will be a plus.
Experience preferred on Product and Services on Blue Yonder WMS, SAP eWM, SAP Advanced Planning and Optimization
SAP Document and Reporting Compliance (DRC), SAP ECC, SAP S4Hana
SAP Fiori, SAP BTP, Ediwin
Agile and DevOps experience will be a plus
Capable and Flexible to develop IT Knowledge and Leadership
Architecture and Functional knowledge on Blue Yonder WMS, SAP eWM, SAP Advanced Planning and Optimization
SAP Document and Reporting Compliance (DRC), SAP ECC, SAP S4Hana
SAP Fiori, SAP BTP, Ediwin
Demonstrate Line Management Experience and Capability
Ability to work effectively in a flexible and changing environment and managem multiple activities and priorities
Knowledge on the products and environments ideally on the Blue Yonder WMS, SAP eWM, SAP Advanced Planning and Optimization
SAP Document and Reporting Compliance (DRC), SAP ECC, SAP S4Hana
SAP Fiori, SAP BTP, Ediwin will be a plus
Financial and Budget management experience
Preferred Qualifications/ Skills
Possess good verbal and written communication skills.
Outstanding analytical skills, ability to apply expertise to drive complex, technical, and highly commercial solutions.
Excellent customer facing skills that include conducting compelling technical briefings & demonstrations including issues, status reports and resolving impediments
Zero distance to customer
Dealing with ambiguity
Command skills
Technical / Functionals Knowledge on Blue Yonder WMS, SAP eWM, SAP Advanced Planning and Optimization
SAP Document and Reporting Compliance (DRC), SAP ECC, SAP S4Hana
SAP Fiori, SAP BTP, Ediwin
Building effective teams
Perspective
Stakeholder Relationship Management
Vendor Management
Service Level Management
Agile / Scrum / Devops
Why join Genpact?
Lead AI-first transformation - Build and scale AI solutions that redefine industries
Make an impact - Drive change for global enterprises and solve business challenges that matter
Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Skills Required