Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
We are inviting applications for the role of Principal Consultant- Salesforce CRM Analytics Developer

You're responsible to ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required

Improve the configuration of a customized Salesforce database that streamlines and automates operations and optimizes efficiency.

Responsibilities:

Design, develop and maintain Tableau CRM solutions tailored to meet business objectives and user requirements. Build data models, datasets, and dashboards in Tableau CRM to visualize complex data sets and KPIs. Implement best practices for data visualization, ensuring accuracy, consistency, and usability of dashboards. Perform data analysis to identify trends, patterns, and insights that drive business value. Optimize Tableau CRM performance through efficient data modeling and dashboard design. Troubleshoot and resolve complex issues that arise within the CRM environment, providing timely and effective solutions. Work closely with data engineers and administrators to ensure data integrity, security, and scalability. Provide training and support to end users on Tableau CRM functionality and usage. Stay updated on Tableau CRM features, enhancements, and industry trends to continuously improve analytics solutions. Collaborate with IT teams to integrate Tableau CRM with other systems and data sources as needed.


Qualifications we seek in you!

Minimum Qualifications

BE in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience Knowledge on TCRM is must Assist with providing estimates on assigned tasks Independently write quality code that is simple, reliable, and scalable Excellent oral, presentation, and written communication skills


Preferred Qualifications/ Skills

Strong analytical skills and problem solving skills Proactively explore methods and tools to improve the overall development process

Why join Genpact?

Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobPrincipal Consultant


Primary LocationIndia-Noida


ScheduleFull-time


Education LevelBachelor's / Graduation / Equivalent


Job PostingJan 28, 2026, 2:01:54 PM


Unposting DateOngoing


Master Skills ListDigital


Job CategoryFull Time