Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation

,

our teams implement

data, technology, and AI to create tomorrow, today. Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Principal Consultant - Release Management & DevOps Practitioner (Change Control Focus)

We are seeking a seasoned Principal Release Management & DevOps Practitioner with experience to architect, optimize, and manage release pipelines and change control processes across complex enterprise environments. This role demands expertise in modern DevOps practices, automation, CI/CD, and governance for effective and risk-controlled software delivery.

Responsibilities

Architect, implement, and manage robust release management strategies for multi-tier applications across environments.

Lead end-to-end CI/CD pipeline design and optimization using tools such as Jenkins, GitHub Actions, Azure DevOps, or similar.

Own and enforce change control processes, ensuring compliance with regulatory and audit requirements.

Collaborate with development, QA, operations, and security teams to ensure smooth, high-quality deployments with minimal risk.

Automate manual software delivery and environment provisioning tasks for efficiency and reliability.

Execute release readiness reviews, coordinate deployment schedules, and manage post-change support and incident triage.

Lead and document enterprise Change Advisory Board (CAB) meetings, facilitating risk assessment and communications.

Track, measure, and report on deployment frequency, change failure, lead time, and rollback metrics; drive continual service improvement.

Mentor and coach engineers on DevOps and change control best practices, process adherence, and tool usage.

Lead root cause analysis for failed changes and drive permanent improvement.

Qualifications we seek in you!

Minimum Qualifications

Bachelor's/

Master's degree in Computer Science

, Engineering, or related field.

Experience in Release Management, DevOps Engineering, and Change/Configuration Management roles.

Proven experience with CI/CD pipeline tools and practices (Jenkins, Azure DevOps, GitLab, GitHub Actions etc.).

Deep understanding of ITIL change management processes and release governance frameworks.

Proficient in scripting/automation (e.g., Python, Bash, PowerShell) and infrastructure-as-code (Terraform, CloudFormation).

Experience with risk, compliance, audit, and regulatory reporting in a large IT environment.

Strong communicator, with experience coordinating cross-functional teams and CABs.

Preferred Qualifications/ Skills

Experience integrating release automation with ServiceNow or enterprise ITSM platforms.

Knowledge of blue-green and canary deployment strategies.

Familiarity with cloud platforms (AWS, Azure, GCP) and containerization.

Certifications such as ITIL, DevOps, or related disciplines.

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobPrincipal Consultant


Primary LocationIndia-Noida


ScheduleFull-time


Education LevelBachelor's / Graduation / Equivalent


Job PostingJan 13, 2026, 1:15:38 AM


Unposting DateJul 12, 2026, 7:15:38 AM


Master Skills ListConsulting


Job CategoryFull Time