Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving,

innovation

-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of

Principal Consultant- Project Manager

We are looking for a Project Manager , whose objective is to support Management from an operational, project life cycle and service standpoint, by handling stakeholder requests, solving team's questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives.

Responsibilities

Project & Implementation Management

Lead end-to-end implementation of AI-powered OCR and document processing solutions using Microsoft Azure Document Intelligence.

Manage project timelines, deliverables, and stakeholder expectations across AI, engineering, and business teams.

Translate business requirements (e.g., AP invoice automation) into technical implementation plans and configuration steps.

Oversee model training, testing, and deployment cycles -- ensuring accuracy, scalability, and compliance.

Coordinate integration of Azure AI services with ERP systems (e.g., SAP, Oracle, Dynamics 365) or custom accounting workflows.

Ensure security, governance, and compliance (SOC2, ISO 27001) in document data handling.

Monitor system performance post-deployment and lead continuous improvement initiatives.

Act as a bridge between

product

,

engineering

, and

customer success

teams to drive adoption and satisfaction.

Manage deliverables within defined SLA/ Timelines

Agentic AI & Process Automation

Collaborate with AI teams to design and implement

Agentic AI

capabilities (autonomous agents handling document classification, exception handling, and workflow orchestration).

Identify opportunities to automate invoice processing workflows using AI agents integrated with Azure Cognitive Services

Define KPIs for model accuracy, processing throughput.

Stakeholder & Change Management

Lead client onboarding, workshops, and training sessions for AP automation processes.

Manage change management efforts to transition from manual to AI-driven invoice processing.

Report on project metrics, risks, and mitigations to senior leadership and clients.

Qualifications we seek in you!

Minimum Qualifications / Skills

BE/B Tech/ MCA/BCA

Preferred / Skills

Agile / Scrum methodology

Requirement gathering and documentation (BRD, BSAR, CR document, Change Request)

Risk & change management

Cross-functional stakeholder communication

Vendor and client management

Excellent experience in operations and project management

Good communication skills, proficient in English

Experience in problem-solving and solution design

Strong in risk handling and proactive planning

Why join Genpact?

Lead AI-first transformation - Build and scale AI solutions that redefine industries

Make an impact - Drive change for global enterprises and solve business challenges that matter

Accelerate your career--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job

applications

and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobPrincipal Consultant


Primary LocationIndia-Hyderabad


ScheduleFull-time


Education LevelBachelor's / Graduation / Equivalent


Job PostingDec 31, 2025, 2:03:36 AM


Unposting DateOngoing


Master Skills ListDigital


Job CategoryFull Time