Job Description

If you are passionate about energy efficiency & carbon footprint reduction, growing your technical skills, working with clients, or love working in a cross functional team setup, this is the role for you!


The implementation engineering team helps our utility partners integrate with the Opower platform and plays an essential technical role in implementing Opower's SaaS-based energy efficiency and customer engagement programs. You will work directly with our utility partners' technical and project teams to integrate their data with our platform and to configure our applications to meet their program requirements. Additionally, you will work with a broad group of other teams at Opower, including project managers and product engineering teams.


Implementation engineers have a diverse set of technical skills in conjunction with customer-facing skills, with a focus on delivering high-quality products customized for our utility partners' needs. A typical week might involve ingesting and analyzing utility data; running Unix command-line text manipulation tools; configuring and troubleshooting web or outbound applications; writing scripts to automate work; adding documentation; working with a utility partner's technical team; and collaborating with R&D teams on future roadmap projects.


You will be an ideal candidate for this job if along with technical leadership experience, you have solid understanding of relational databases, are comfortable with advanced UNIX commands, have a solid grounding in backend and frontend programming, and do not hesitate to ask questions. You will work with a variety of teams in different contexts, making the role a good opportunity if you are looking to develop new skills while helping us accomplish our mission of energy efficiency & carbon footprint reduction for our utility partners.



Collaborate with utility and internal project teams on data integrations for energy efficiency product implementations Explain technical specifications of Opower data integration and products - including highlighting risks with customer experience when requirements are not met Analyze, transform, and load utility provided data to meet Opower's data requirements for a successful delivery of downstream end-user communications and web experiences Develop new or maintain tooling (in ruby or python) to make our data integration and product implementations more cost & time effective Configure and customize existing data ingest platform to meet the specific needs of each utility client Develop a deep understanding of our products and their data requirements with the ability to explain them to others with non-technical backgrounds Configure and troubleshoot Web and Outbound applications and products after data integration Improve the speed and quality of our data integrations by optimizing the ingest processes and writing useful documentation. * Provide technical leadership to peers and junior team members through technical guidance and guidance in processes and methodology.