Job Description

Ready to build the future with AI?

At Genpact, we don't just keep up with technology--we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's

AI Gigafactory

, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to

agentic AI

, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an

advanced technology services and solutions company that delivers

lasting

value for leading enterprises

globally.

Through our

deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead.

Powered by curiosity, courage, and innovation

,

our teams

implement

data, technology, and AI

to

create tomorrow, today.

Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Inviting applications for the role of

Principal

Consultant - MuleSoft Automation Tester!

We are seeking a skilled Test Engineer to join our dynamic team for a MuleSoft Implementation/Integration Project. As a Test Engineer, you will play a crucial role in ensuring the quality and reliability of our Salesforce Service Cloud, OMS, HRC AR Implementation, Esker, and SF Sales Assist integrations. You will collaborate closely with cross-functional teams to design, develop, and execute comprehensive test plans.

Responsibilities

Test Planning and Strategy:

Collaborate with project stakeholders to understand integration requirements. Develop detailed test plans outlining test scenarios, test cases, and acceptance criteria.

Test Execution:

Execute functional, integration, and regression tests for MuleSoft integrations. Conduct thorough testing of Salesforce Service Cloud, OMS, HRC AR Implementation, Esker, and SF Sales Assist.

Automation:

Design and implement automated test scripts to increase efficiency and test coverage. Utilize testing frameworks and tools for test automation.

Defect Management:

Identify, document, and prioritize defects. Work closely with development teams to ensure timely resolution of identified issues.

Collaboration:

Collaborate with developers, business analysts, and other team members to understand business processes and integration points. Participate in regular project meetings and provide testing status updates.

Reporting:

Generate comprehensive test reports for management and project stakeholders. Provide input on the overall quality of the implemented solutions.

Continuous Improvement: Stay updated on industry best practices and emerging trends in MuleSoft and Salesforce testing.

Propose and implement process improvements to enhance the overall testing methodology.

Qualifications we seek in you!

Minimum Qualifications

Bachelor's degree in engineering, Computer Science, Information Systems, or a related STEM field.

Proven experience as a Test Engineer in MuleSoft and Salesforce environments.

Strong understanding of Salesforce Service Cloud, OMS, HRC AR Implementation, Esker, and SF Sales Assist.

Experience in creating and executing test plans, test cases, and automated test scripts.

Proficiency in testing tools and frameworks (e.g., Selenium, JUnit, TestNG).

Excellent communication and collaboration skills.

Ability to work in a fast-paced, dynamic environment.

Preferred Qualifications/ Skills

Prior experience working on Agile Scrum Methodology

Prior experience testing applications from legacy to the latest technologies like Mainframe, Oracle Apps, Web based applications, Portals,

IoS

and Android apps

Why join Genpact?

Lead AI-first transformation

- Build and scale AI solutions that redefine industries

Make an impact

- Drive change for global enterprises and solve business challenges that matter

Accelerate your career

--Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

Grow with the best

- Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

Committed to ethical AI

- Work in an environment where governance, transparency, and security are at the core of everything we build

Thrive in a values-driven culture

- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race,

color

, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobPrincipal Consultant

Primary LocationIndia-Gurugram

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 21, 2025, 10:47:20 PM

Unposting DateMar 21, 2026, 3:47:20 AM

Master Skills ListConsulting

Job CategoryFull Time