Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for

clients

. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and

expertise

in data, technology, and AI.

I

nviting applications for the role of

Principal

Consultant,

Mainframe CICS Admin

We are

seeking

a skilled and experienced

Mainframe CICS Administrator

to join our infrastructure team. The ideal candidate will

be responsible for

the installation, configuration, maintenance, and support of CICS systems on IBM Mainframe platforms. You will ensure the availability, reliability, and performance of the CICS environment to meet business needs.

.

Responsibilities

Experience in upgrade

/install

of CICS Transaction Servers

,

zCEE

, CICS PA

and other vendor products

(CAFC)

along with maintenance by applying FIX packs

periodically.

I

nstallation and tuning processes and procedures

for

CICS webservices and

CICSplex

System manager, JVM Servers and Angels

stated

tasks so

that all CICS services and infrastructures meet operational targets.

S

hould be self-sufficient and able to perform most of the tasks involved in his

/

her role without

assistance

.

Good knowledge on monitoring and administrative tools like

Omegamon

,

Sysview

or any other equivalent for support.

I

dentify

performance bottlenecks and provide administrative

solutions where

appropriate

.

Working knowledge of System z communications and Systems Network Architecture (SNA) concepts

Ability to interpret and

utilize

assembler output listings.

Monitor ticketing tool to resolve incidents and requests within agreed SLAs.

Adopt to weekends to support which get planned on rotational basis to change implementation and supports client systems for 24/7 on rotational basis.

Qualifications we

seek

in you!

Minimum Qualifications / Skills

B.Tech

/

B.E

/ MCA

Excellent written and verbal communication skills

Preferred Qualifications/ Skills

Utilizing system diagnostics tools like CA SYSVIEW /

Omegamon

/ Main view, Fault Analyzer, CICS PA to arrive at problem solutions, Hands on CICS SSL Setup Troubleshooting

Understating of CICS Application Architecture (CMAS/MRO and

NON MRO

)

,

design and

maintenance,

for

CICS connections from CICS as

well Off

host

DataPower ,

WAS, JAVA

to

analyze

architecture and security issues, and perform advanced troubleshooting

.

Working knowledge of z/OS Job Control Language (JCL).

Tool - Service Now for Incident/Change Management, BMC Remedy On-Demand Tool.

Ensure documentation of all

DR related

operational processes and procedures.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at

genpact.com

and on

LinkedIn

,

X

,

YouTube

, and

Facebook

.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobPrincipal Consultant

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJun 16, 2025, 4:02:11 AM

Unposting DateOngoing

Master Skills ListConsulting

Job CategoryFull Time