Job Description

Pricing implementation analyst plays a very important role to ensure that customer gets right price at right time for right FedEx services in right format.



He/she is a key business partner in driving Pricing Contract Management for FedEx global and regional customers across the globe. The Pricing Implementation analyst should be comfortable collaborating in a truly multinational environment, working with different cultures across all the levels and functions in an organization - such as pre-sales, sales, product, pricing, IT, legal, audit, Compliance, etc.



Grade - T5


Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

What your main responsibilities are:

Key Responsibilities:

Ensure timely, accurate and quality checked setup of discounts and pricing for all large customersaccounts using the FedEx Pricing systems and relevant tools. Transform and optimize pricing processes and systems for improved efficiency, reduced turnaround times and human intervention through various process simplification and automation initiatives.

Job Profile:


Pricing implementation analyst will be responsible for validating the completeness of approved prices and implementing them for FedEx customers. He/she will specialize in facilitating the deployment of pricing across different FedEx operating companies - this includes execution, testing, documentation, and optimizing contract administration pricing processes.


This position is responsible for entering pricing discount and rates information into FedEx enterprise pricing systems, setting necessary parameters within the FedEx pricing systems and for auditing data entered in pricing ecosystem. This position shares responsibility for planning, implementing pricing changes, and validating them for Pricing Contract administration. This role manages several pricing specific processes that support all FedEx US Domestic pricing and operating companies. This would require working with key business partners to effectively implement customer's pricing and discounting requirements, planning and streamlining pricing processes through optimization and automation - helping manage costs and achieve business efficiencies.



What are we looking for :


Functional skills (Must Have):

Ability to independently run complex projects with minimal supervision. Excellent communication skills and able to communicate with people across all levels. Key skills in business process configuration and project management tasks like creation of project plan and task scheduling. Performing the setup, configuration and necessary data customization for pricing systems:

Defines and executes on process delivery and implementation plans.


Tests and troubleshoots final system setups.


Provides training and end-user support during and after the implementation process.

Takes accountability and responsibility for process and system implementation for pricing systems. Ability to work interactively with sales teams and business analysts across time zones for delegation, feedback, process approvals and monitoring of key deliverables and milestones. Ability to document process specifications/configurations/customizations for pricing systems. Ability to work under pressure & respond to quick TAT requests. High attention to detail and no hesitation to escalate if needed. On-hands experience in working across complex enterprise systems (preferably pricing systems) with good understanding on data flow to downstream underlined by strong governance methodology Ideating and co-creating automation solutions to assist Pricing implementation teams in performing implementation tasks efficiently and with quick TAT.

Good to Have skills:

Data extraction using SQL or SAS (Good to Have) Data visualization skills using Power BI, Tableau, Excel (VBA coding), Excel Macros (Good to Have)

Additional Pointers:


Past role - Business analyst/Techno-Functional role/System analyst/Implementation analyst / Consultant/Process oriented roles/Transformation analyst/ Data analyst


Preferred industry - IT companies, Logistics, E-commerce, BFSI


Years of Experience - 2 years to 5 years of relevant work experience needed for Pricing Implementation Analyst role; while 5 years plus needed for a Pricing implementation analyst - Senior role.



FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.


All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

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FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

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The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

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Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.