Job Description

Job Summary:

We are seeking a motivated and detail-oriented

Solution Design & Operations Analyst

with 2+ years of experience to join our team. This role will be responsible for driving the solution design strategy, crafting client-specific quotations, engaging with clients and internal teams, and supporting operational excellence initiatives. The ideal candidate will have a strong analytical mindset, client-facing experience, and the ability to translate business needs into effective and competitive solutions.

Key Responsibilities:

Solution Design Strategy

Support the development and execution of the company's solution design strategy aligned with overall organizational goals.Work closely with cross-functional teams (sales, product, solution architects) to ensure cohesive and technically sound solution designs.

Quotation Development

Prepare detailed and accurate quotations tailored to specific client needs and requirements.Ensure all proposals are competitive, aligned with company pricing strategies, and meet internal quality standards.Collaborate with product and technical teams to ensure accuracy in solution configurations.

Client Engagement

Collaborate with clients to understand their business challenges and solution requirements.Conduct solution design workshops and client presentations to clearly communicate the proposed value.Maintain strong client relationships throughout the design and proposal lifecycle.

Operational Excellence

Contribute to the development and implementation of operational excellence initiatives.Identify opportunities for process improvements, standardization, and efficiency.Define, track, and report on KPIs to monitor operational performance and drive continuous improvement.Deliver regular reports to senior management, highlighting performance trends and areas for action.

Qualifications:

Bachelor's degree in Business,Minimum of 2 years of experience in solution design, pre-sales, business analysis, or operations.

Strong understanding of solution pricing, client engagement, and technical configurations.

Proficiency in tools such as MS Excel, PowerPoint, CRM systems, or quoting software.

Excellent communication, presentation, and interpersonal skills.

Strong analytical and problem-solving capabilities.

Ability to work collaboratively across departments in a fast-paced environment.

Preferred Skills:

Experience with solution design.Knowledge of process improvement frameworks (Lean, Six Sigma, etc.).Familiarity with KPI dashboards and reporting tools (e.g., Power BI, Tableau).

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Yearly bonus
Work Location: In person