Job Description

Job Summary:

The Pre-Sales Executive/Manager plays a pivotal role in generating and qualifying leads, providing initial customer engagement, and supporting the sales team in converting prospects into buyers. This role involves building strong relationships with potential clients, understanding their requirements, and offering tailored solutions while maintaining detailed knowledge of the company's real estate offerings. The ideal candidate is customer-focused, persuasive, and has a solid understanding of the real estate market.

Key Responsibilities:

Lead Management:

Identify, generate, and qualify potential leads through various channels, including online inquiries, referrals, and cold calling. Respond promptly to inquiries and provide accurate information about properties, pricing, and project features. Maintain and update the CRM system with lead details, follow-ups, and status updates.

Client Interaction:

Conduct initial discussions to understand client needs and preferences. Explain property features, benefits, and available options to potential buyers. Arrange site visits or virtual tours for prospective clients, coordinating with the sales team.

Collaboration with Sales Team:

Work closely with the sales team to ensure a seamless handover of qualified leads. Provide insights on customer feedback and requirements to help sales strategies. Support the sales team during events, exhibitions, and open houses.

Market Research and Analysis:

Stay updated on market trends, competitor activities, and industry developments. Analyze customer feedback to identify patterns and suggest improvements in marketing or sales strategies.

Presentation and Documentation:

Prepare presentations, brochures, and other materials to provide detailed property information. Assist in creating personalized proposals or offers for high-potential leads. Ensure all documentation and client interactions are accurately recorded and stored.

Customer Relationship Management:

Build and maintain strong relationships with potential clients to foster trust and loyalty. Provide post-engagement follow-ups to ensure continued interest and satisfaction. Address client queries or concerns promptly and escalate issues to the appropriate department when necessary.

Support for Marketing Activities:

Assist in implementing marketing campaigns to attract new leads. Participate in promotional events, webinars, and property expos to generate interest in projects.

Requirements:

Education:

Bachelor's degree in Business Administration, Marketing, Real Estate, or a related field.

Experience:

2-4 years of experience in pre-sales, sales, or customer service, preferably in the real estate sector.

Skills:

Strong communication and interpersonal skills. Excellent negotiation and persuasion abilities. Proficiency in CRM software and Microsoft Office tools. Ability to handle multiple inquiries and prioritize tasks efficiently.

Personality Traits:

Customer-focused, proactive, and self-motivated. Strong problem-solving and organizational skills. High energy and enthusiasm for engaging with clients.
Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement Provident Fund
Compensation Package:

Yearly bonus
Schedule:

Day shift
Work Location: In person