Job Description

Position Title:

Team Leader - Pre-Sales

Department:

Sales / Pre-Sales

Location:

HQ, Nashik

Reporting To:

Pre-Sales Manager / Sales Head

Experience:

3+ years (real estate/hospitality preferred)

Role Summary

The Team Leader - Pre-Sales will manage and lead the pre-sales team responsible for handling inbound and outbound leads, qualifying prospects, scheduling site visits, and improving lead-to-site-visit and lead-to-booking conversion ratios. The role ensures high productivity, data accuracy, and superior customer engagement.

Key Responsibilities

Team Leadership & Performance

Lead, motivate, and manage a team of pre-sales executives Allocate leads and monitor daily call performance and follow-ups Conduct daily huddles, call reviews, and performance tracking Ensure achievement of team targets for site visits and conversions

Lead Management & Qualification

Handle inbound leads from digital campaigns, portals, and walk-ins Qualify leads based on budget, requirement, and buying intent Ensure timely follow-ups and appointment scheduling for site visits Reduce lead leakage and improve response turnaround time (TAT)

CRM & Data Management

Ensure accurate and timely data entry in CRM systems Track lead status, follow-ups, and conversion funnel Prepare daily, weekly, and monthly MIS reports

Coordination with Sales & Marketing

Coordinate closely with site sales teams for site visit planning Share lead quality feedback with the marketing team Support project launches, campaigns, and promotional activities

Customer Experience & Compliance

Ensure professional communication and brand representation Handle customer escalations related to pre-sales interactions Ensure adherence to RERA norms, company policies, and data privacy

Key Performance Indicators (KPIs)

Lead response time (TAT) Lead-to-site-visit conversion ratio Site-visit-to-booking ratio (supporting sales) Team productivity and call efficiency CRM data accuracy and reporting compliance

Required Skills & Competencies

Strong team handling and leadership skills Excellent communication and customer engagement abilities Deep understanding of real estate lead lifecycle Analytical mind-set with CRM and reporting proficiency Ability to work under pressure and meet aggressive targets

Qualifications

Graduate in any discipline MBA / PGDM in Sales & Marketing (preferred) Proven experience in real estate pre-sales or inside sales

What We Offer

Competitive salary with performance-linked incentives Opportunity to work with a reputed brand Career growth into sales or marketing leadership roles Dynamic and performance-driven work culture
Job Type: Full-time

Pay: ₹15,372.47 - ₹50,141.03 per month

Benefits:

Leave encashment Provident Fund
Work Location: In person