Job Description

Our Client is a premier luxury interior design brand known for delivering bespoke and high-end interiors that reflect both opulence and functionality. We cater to a discerning clientele and believe in offering not just a product, but an exceptional experience.

Role Overview:

We are seeking a polished and articulate

Presales

with a flair for luxury service to join our dynamic team. The ideal candidate will be responsible for reaching out to prospective leads, qualifying them, and nurturing interest in our interior design services. Prior experience in

luxury interior design

,

high-end retail

, or companies like

AMEX

is highly preferred.

Work Week:

Tuesday-Sunday (Monday off)

Key Responsibilities:

Make outbound calls to potential clients from leads database (warm and cold leads). Clearly and confidently communicate the brand's ethos and premium service offerings. Qualify leads and set up appointments for sales/design team. Maintain and update CRM with lead status and feedback. Follow up on previous interactions to convert prospects into clients. Ensure a premium customer experience with every interaction. Coordinate with internal teams for appointment scheduling and lead handover.

Preferred Profile:

Experience:

2-5 years in telecalling, telesales, or customer engagement - preferably in luxury interiors, real estate, high-end retail, hospitality, or financial services (e.g., AMEX).

Industry Background:

Luxury brands, premium customer service roles, lifestyle services, or high-ticket sales.

Education:

Graduate in any discipline. Background in interior design, luxury marketing, or communication is a plus.

Language:

Fluent in English and Hindi. Additional languages are a bonus.

Skills:

Strong verbal communication and persuasion skills. Client-first mindset and a high level of professionalism. Confidence to speak to HNI clients and corporate professionals. Comfortable using CRMs and reporting tools.
Job Type: Full-time

Pay: ₹600,000.00 - ₹800,000.00 per year

Work Location: In person