Job Description

Job Summary:

The

Pre-Sales Executive

will be responsible for managing customer inquiries, coordinating with the sales and site teams, and providing accurate project information to prospective clients. The role involves converting leads into site visits, ensuring smooth communication, and maintaining a strong database of potential customers. Candidates with knowledge of civil / real estate / construction projects will be preferred.

Key Responsibilities:

Handle inbound and outbound calls, emails, and WhatsApp inquiries from potential customers. Understand customer requirements and share detailed project information (layouts, specifications, pricing, etc.). Schedule and coordinate

site visits

for prospective clients with the sales and CRM teams. Follow up with leads regularly to improve

conversion rates

from inquiry to visit and booking. Maintain and update

lead databases / CRM tools

accurately. Coordinate with the marketing team for lead generation campaigns and follow-up. Prepare and share

pre-sales reports

, including lead status, follow-up details, and visit feedback. Assist customers in understanding project details, payment plans, legal documentation, and approvals. Support the sales team during project launches, customer meets, and promotional events. Ensure a professional and customer-friendly communication approach at all times.

Required Skills & Competencies:

Excellent

communication and interpersonal

skills. Strong

follow-up and persuasion

abilities. Knowledge of

real estate / construction project terminology

(layouts, approvals, specifications, etc.). Proficiency in

MS Office

and CRM software. Ability to multitask and work in a fast-paced environment. Customer-focused with a positive and proactive attitude.

Qualification & Experience:

Qualification:

Diploma / B.E. (Civil), BBA, MBA (Marketing), or any equivalent degree.

Experience:

1-4 years of experience in

pre-sales / customer support

in the

real estate or construction

industry.

Language Proficiency:

English and Tamil (Hindi or other regional languages will be an added advantage).

Salary Range:

As per industry standards / Based on experience.

Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?30,000.00 per month

Benefits:

Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person