Job Description

Job Title

Real Estate Sales Telecalling Executive

Department

Sales & Business Development (Inside Sales)

Reports To

Telecalling Team Leader / Sales Manager

Job Purpose

To generate and qualify leads via telephone, engage prospective buyers/investors for our real-estate projects, schedule site visits or appointments with the field sales team, maintain accurate lead records, and support the sales conversion process for Nagrik Group's real?estate offerings.

Key Responsibilities

Make

outbound calls

to potential customers or leads from databases, marketing campaigns or enquiries. Apna+2Realty Assistant+2 Handle

inbound enquiries

(telephone, WhatsApp, email) related to real estate projects and provide accurate preliminary information. Indeed Provide details on our real?estate projects: location, floor plans, amenities, pricing, payment schedules, approvals, possession timelines, etc. Freshersworld+1 Understand customer requirements: budget, preferred locality, unit type (apartment/plot/commercial), and align offerings accordingly. TalentMate Qualify leads: determine interest level, budget capability, urgency; categorize leads for hand-over to the sales team. Schedule and confirm

site visits

or sales appointments by coordinating with field sales or on-site teams. Maintain accurate records of all calls, follow-ups, lead status, appointments in CRM or lead-management system; update database regularly. srikrishnadeveloppers.com+1 Conduct timely

follow-up calls

(and messages/emails where applicable) to nurture leads, answer queries, overcome objections, and keep the lead warm. Realty Assistant Achieve daily/weekly/monthly telecalling targets in terms of calls made, appointments scheduled, visits confirmed, and conversions forwarded. Indeed+1 Stay updated on project status, competitive projects, market trends, promotions, pricing changes so as to effectively communicate with leads. Freshersworld Collaborate with the marketing, sales and operations teams: provide feedback from calls, suggest new lead sources, assist in preparing call scripts/promotions. Maintain professional communication and adhere to company tele?calling norms, scripts, ethics and compliance (including any regulatory requirements e.g., RERA disclosures, if applicable). Participate in training programs and team meetings; continuously improve soft?skills, product knowledge and sales tele?skills.
Key Performance Indicators (KPIs)

Number of outbound calls made per day/week Lead conversion rate: qualified leads ? site visits ? registrations/bookings Number of site visits scheduled per week/month CRM data accuracy: percentage of records updated, follow-up done on time Achieving or exceeding target appointments/sales hand-over numbers Customer satisfaction / feedback from calls (quality of engagement)
Experience & Qualifications

Minimum qualification: 12th Pass; Graduate preferred. Freshersworld Prior experience of

tele?calling

,

inside sales

, or

customer?contact role

preferably in real estate industry - 0-2 yrs acceptable, 1+ year preferred. TalentMate+1 Excellent verbal communication skills in English + Hindi and preferably regional language (e.g. Marathi for Maharashtra) depending on locale. Good persuasion, active listening, interpersonal and negotiation skills. Comfortable working in a target?driven environment, persistent, resilient and positive attitude. Basic computer skills: MS Office (Excel, Word), familiarity with CRM tools, email/WhatsApp. Apna Good time-management, ability to prioritise follow-ups and organise call logs. Knowledge of real?estate terminology / processes is a plus (but not mandatory).
Reporting Structure & Shift

Location: (Wagle Estate ) Shift: Day shift (e.g., 10:30 AM - 7:00 PM) or as per company policy. Realty Assistant Reports to: Telecalling Team Leader / Sales Manager.
Compensation & Incentives

Fixed monthly base salary + performance?linked incentives for leads converted/sales achieved. Examples from market show base in range ?15,000-?25,000 + incentives for similar roles. Indeed+1 Other benefits: mobile/internet allowances, training, career growth opportunities.
Career Path

Telecalling Executive ? Senior Telecaller / Inside Sales Exec ? Sales Coordinator / Field Sales Executive ? Sales Manager. High performing employees may move quickly into field sales or key client handling roles.
Why Join Nagrik Group?

Opportunity to work in a dynamic, growth-oriented real-estate organisation (since you are in real estate). Hands-on exposure to multiple real-estate projects, lead?gen to sale conversion lifecycle. Great learning environment for tele-sales, communication skills, real-estate domain. Attractive incentives for achievers with scope for early advancement.
Kindly contact : 8655657783

Share Resume : hr@nagrikgroup.com

Job Type: Full-time

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

Provident Fund
Work Location: In person