to support our real estate sales operations by engaging with potential customers, generating qualified leads, and coordinating closely with the sales team. This role is ideal for individuals with strong communication skills and a passion for customer engagement in the real estate domain.
Key Responsibilities
Engage with prospective customers via telephone to generate and qualify leads
Handle inbound inquiries and provide detailed information on projects, offers, and promotions
Conduct regular follow-ups through calls and emails to nurture leads and gather feedback
Persuade prospects to visit project sites for property walkthroughs
Maintain accurate records of customer interactions and update CRM systems daily
Coordinate with the sales team to ensure smooth handover of qualified leads
Track personal performance and consistently work towards achieving assigned targets
Additional Responsibilities
Develop strategies for lead generation from online platforms, referrals, and marketing campaigns
Understand client requirements, budget, and preferences through effective conversations
Maintain data accuracy and integrity within the CRM system
Collaborate with sales teams to support conversions and closures
Prepare reports on lead performance, conversion ratios, and pipeline health
Continuously optimize pre-sales processes to improve efficiency and outcomes
Requirements & Qualifications
Bachelor's degree (BA or equivalent)
0-2 years of experience in pre-sales, inside sales, or customer engagement (real estate preferred)
Strong verbal and written communication skills
Fluency in
English, Hindi, and Marathi
(mandatory)
High attention to detail with the ability to follow scripts and processes accurately
Basic knowledge of CRM systems and MS Office is an advantage
Job Type: Full-time
Pay: ₹300,000.00 - ₹400,000.00 per year
Application Question(s):
Are you comfortable making daily outbound calls to engage and qualify real estate leads?
Which languages can you confidently communicate in (English, Hindi, Marathi)?
Do you have prior experience in pre-sales, telecalling, or customer engagement? If yes, briefly explain.
How do you convince a potential customer to visit a project site?
Are you comfortable working in a target-driven, on-site role in Pune?
Education:
Bachelor's (Required)
Work Location: In person
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