Job Description

Job Summary:

We are seeking a dynamic and customer-oriented Pre-Sales Executive to be the first point of contact for potential customers. The role involves understanding client requirements, providing property information, scheduling site visits, and ensuring a seamless lead nurturing process until handover to the sales team.

Key Responsibilities:

Lead Management:

Handle inbound/outbound calls, follow up on leads generated. Qualify leads based on client requirements, budget, and preferences. Maintain and update CRM systems with lead information and communication records.

Client Engagement:

Explain project features, amenities, pricing, and benefits to potential customers. Coordinate with sales team for site visits and ensure timely follow-ups. Schedule and confirm appointments with clients for project presentations or site visits.

Coordination:

Liaise with marketing and sales teams for smooth transition and lead conversion. Ensure all customer queries are addressed promptly and professionally.

Documentation & Reporting:

Maintain records of customer interactions and status of leads. Prepare daily/weekly/monthly reports on lead conversions, follow-ups, and customer feedback.

Key Skills & Requirements:

Excellent communication and interpersonal skills Strong persuasion and negotiation ability Ability to multitask and work in a fast-paced environment Prior experience in real estate or a customer service role preferred Fluency in English and local language(s)

Education:

Bachelor's degree in Business Administration, Marketing, or a related field (preferred but not mandatory)
Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Paid sick time
Schedule:

Morning shift
Work Location: In person

Speak with the employer

+91 8379009030