Job Description

Roles & Responsibilities

Identify and qualify sales opportunities through inbound inquiries, outbound cold calls, emails, and digital leads. Explain Superworks solutions clearly, highlighting business benefits, ROI, and automation value. Handle customer queries confidently, map requirements, and convert qualified leads into demos or closures. Follow structured call scripts while personalizing conversations based on customer needs. Maintain accurate records of calls, follow-ups, lead status, and customer data in CRM. Schedule product demos and coordinate with the sales for further engagement. Consistently meet or exceed weekly & monthly calling, lead qualification, and conversion targets. Conduct regular follow-ups with warm and dormant leads to maximize conversion. Capture customer feedback, objections, and competitor insights and share them with the sales team. Ensure professional communication and positive brand representation of Superworks at all touchpoints.

Requirements & Skills

Proven experience as a Telecaller / Telesales / Inside Sales Executive (B2B SaaS exposure is a plus). Any Graduate (B.Sc / BA or relevant degree preferred). Excellent spoken and written English; regional language proficiency is an added advantage. Strong listening, probing, and objection-handling skills. Ability to understand customer pain points and position solutions accordingly. Comfortable working with CRM tools, call logs, and basic reporting. Target-driven mindset with high ownership and follow-through. Good time management, attention to detail, and data accuracy. Willingness to learn HRMS, Payroll, Compliance, and SaaS product concepts.

Key Performance Indicators (KPIs)

Number of daily outbound calls & inbound lead handling. Qualified leads generated / demos booked. Conversion ratio from call to demo / closure. Follow-up effectiveness and CRM data accuracy. Customer experience and communication quality.

Company Perks

05 Days Working Familiar Environment Global Clients & Amazing Projects Leave Encashment Health Insurance Employee Engagement Activities Picnic
Job Type: Full-time

Pay: ?17,000.00 - ?30,000.00 per month

Ability to commute/relocate:

Varachha, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person