Job Description

: Presales Consultant

Company: DigiTaiken Tech LLP

Location: Noida, Uttar Pradesh

Department: Sales & Business Development

Reports To: Sales Director

About Digitaiken:

DigiTaiken Tech is an IT solutions provider specializing in digital transformation, primarily through AI & ML, Data Science & Analytics, and Automation. They offer services ranging from ideation and prototyping to custom software development, aiming to enhance clients' cost efficiency, operational excellence, and sustainable growth across diverse industries including healthcare, finance, retail, and manufacturing, with offices in India, the UK, and Canada.

Job Summary:

The Presales Consultant is a critical member of our sales and business development team, serving as the primary technical expert throughout the sales cycle. This role demands a highly skilled individual who can deeply understand client business challenges, articulate the value of our IT service offerings, and specifically excel in crafting detailed solution documents and comprehensive responses to complex RFPs. The Presales Consultant will leverage profound technical knowledge and exceptional communication skills to design compelling solutions, build trust, and drive successful sales outcomes.

Key Responsibilities:

Discovery and Qualification: Collaborate closely with the sales team to conduct in-depth discovery sessions, understand customer requirements, pain points, and business objectives through effective questioning and active listening. Qualify sales opportunities by assessing technical feasibility, budget, authority, need, and timeline (BANT). Solution Design & Documentation: Architect and design comprehensive technical solutions leveraging our portfolio of IT services (e.g., cloud migration, cybersecurity, managed services, data analytics, software development, etc.) that directly address identified client challenges and business needs. Develop and produce high-quality solution documentation, including architecture diagrams, technical specifications, scope of work (SOW) documents, and detailed implementation roadmaps. Prepare and deliver compelling technical presentations, product demonstrations, and proof-of-concepts (POCs) tailored to the client's specific needs and industry. Clearly articulate the technical features, business benefits, and ROI of proposed solutions to both technical and non-technical audiences, including C-level executives. RFP/RFI/RFQ Response Management: Lead the end-to-end technical response process for Requests for Proposals (RFPs), Requests for Information (RFIs), and Requests for Quotation (RFQs). Deconstruct complex RFP requirements, ensuring all technical and functional aspects are meticulously addressed. Write clear, concise, and persuasive technical responses, ensuring accuracy, completeness, and alignment with client requirements and company capabilities. Coordinate with cross-functional teams (e.g., delivery, product, legal, finance) to gather necessary inputs, technical validations, and pricing components for comprehensive and winning proposals. Market & Product Knowledge: Maintain an in-depth understanding of our IT service offerings, their underlying technologies, and their value proposition. Stay abreast of industry trends, emerging technologies, and competitor offerings to effectively differentiate our solutions. Provide feedback to product and delivery teams based on market insights and customer requirements to drive continuous improvement and innovation. Relationship Building: Build strong technical relationships with prospects and existing clients, establishing credibility as a trusted advisor. Collaborate effectively with internal sales, marketing, and delivery teams to ensure a unified approach to client engagement and a seamless transition from presales to project delivery.

Qualifications:

Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. A Master's degree or relevant certifications (e.g., cloud certifications, PMP, ITIL) are a plus. Experience: 8-10 years of progressive experience in presales, technical consulting, solutions architecture, or a similar customer-facing technical role within the IT services industry. Demonstrated experience in successfully responding to complex RFPs and writing detailed solution documents. Proven track record of contributing to complex sales cycles and achieving targets.

Required Skills:

Technical Expertise: Strong understanding of current IT infrastructure, cloud platforms (AWS, Azure, GCP), cybersecurity principles, networking, data management, and software development methodologies. Solution Design & Architecture: Proven ability to conceptualize, design, and articulate comprehensive IT solutions that address client challenges, with a focus on documenting these solutions effectively. RFP Response Management: Exceptional proficiency in analyzing RFPs, structuring responses, and authoring compelling technical content. Technical Writing: Superior written communication skills, with the ability to produce high-quality, clear, and concise technical documentation (solution documents, proposals, SOWs). Communication & Presentation: Excellent verbal communication and presentation skills, capable of explaining complex technical concepts to both technical and non-technical audiences. Sales Acumen: Strong understanding of the sales process and methodologies, with the ability to identify client needs and align solutions to business value. Problem-Solving: Strong analytical and problem-solving skills to identify challenges and propose effective technical solutions. Interpersonal Skills: Exceptional interpersonal skills, including active listening, empathy, and the ability to build rapport and trust. Collaboration: Ability to work effectively in a team-oriented environment and collaborate with multiple stakeholders across departments. Time Management & Organization: Excellent organizational skills with the ability to manage multiple priorities, complex RFP timelines, and project deadlines. Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to evolving client requirements and technology landscapes. Travel: Willingness to travel as needed for client meetings and industry events.

Desired Skills (Optional):

Experience with specific industry verticals (e.g., IT, Healthcare, Manufacturing). Knowledge of specific enterprise applications or platforms (e.g., ERP, CRM). Certifications in relevant technologies (e.g., CCNA, CompTIA Security+, Microsoft Certified: Azure Solutions Architect Expert, AWS Certified Solutions Architect - Professional).

What We Offer:

Competitive salary and performance-based incentives. Opportunity to work with cutting-edge technologies and diverse clients. Continuous learning and professional development opportunities. Collaborative and supportive work environment.
To Apply: Interested candidates are invited to submit their resume detailing their relevant experience to hr@digitaiken.com

Job Type: Full-time

Pay: ?1,000,000.00 - ?1,500,000.00 per year

Schedule:

Monday to Friday
Work Location: In person