Job Description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.

Your day at NTT DATA

The Manager, DevOps is a management role, responsible for collaborating with a variety of business stakeholders to ensure available, scalable and reliable business experiences in the daily management of the DevOps area in the business.



The management role drives increased capacity to innovate and expedite the value add to the business and responsibilities of this role includes the management of all design, build, release and support activities associated with the relevant portfolio.



The Manager, DevOps is responsible for ensuring their team delivers and executes in alignment with solid DevOps principles and practices, whilst inspiring collaboration and innovation focused on operational excellence.

Key responsibilities:

Manages operations for the DevOps Team and coordinates the efforts of product design and development with the more business-oriented operations and production to achieve successful new product launches. Works closely with a variety of internal stakeholders to ensure the execution of the DevOps strategy. Designs, develops and implements operational capabilities by overseeing the design, development, and implementation of processes, capabilities, tools and processes. Oversee the product/portfolio lifecycle and ensures the development and operation of an agile software development process all the way through to production. Ensures the collaborative development and continuous integration and the early discovery and exposure of integration risks, reduced costs and shortened testing cycles. Tests and deploys processes to ensure the creation of processes that are iterative, frequent, repeatable and reliable. Manages the development of a delivery pipeline that allows for continuous automated deployment and testing ensuring the release of new enhancements and bug fixes, enabling the practice of continuous delivery. Monitors and validates operational quality and ensures early monitoring of the functional and non-functional characteristics by enabling automated testing. Manages the outcomes of the tickets opened to ensure the uptime and quality of the production system is always maintained. Provides metrics which allows the organisation to be more agile and responsive and to take appropriate action to improve and enhance the customer experience. Manages individuals and groups. Allocates responsibilities and/or packages of work, including supervisory responsibilities. Selects, adopts and adapts appropriate software design methods, tools and techniques, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Coordinates and manages planning of the system and/or acceptance tests, including software security testing, within a development or integration project or program. Drafts and maintains procedures and documentation for support and manages enhancements. Ensures that all requests for support are dealt with according to set standards and procedures.

To thrive in this role, you need to have:

Advanced technical leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions. Advanced expert technical understanding of the intersection of development and operations (DevOps), monitoring and management tools, and deployment processes and tools. Advanced ability in people management, risk management, change management, and project management. Excellent judgment, analytical thinking, and problem-solving skills. Advanced experience working with quality management approaches, techniques, and principles. Advanced understanding of software development lifecycle best practices. Advanced technical understanding of development and platform engineering. Customer centricity and strong collaboration capabilities with excellent planning skills. Advanced stakeholder and relationship management. Excellent communication skills coupled with exceptional leadership skills. Demonstrate an excellent and practical understanding of accepted DevOps principles.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or related field. Relevant DevOps certification preferred. Agile related certification preferred. Understanding and certification of cloud platforms and services (for example, AWS, Azure, GCP). Knowledge and certification of scripting and programming languages (for example, Bash, Python, Ruby).

Required experience:

Advanced years of team management experience. Advanced years of experience deploying software solutions to clients in an outsourced or similar IT environment. Advanced experience working in a multi-team environment across multiple geographies.

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.