that helps businesses generate leads and achieve measurable results through innovative strategies. We are expanding our client service team and looking for an energetic and customer-focused
Pre-Sales & Customer Service Executive
to join us.
Role Overview
This role involves managing
inquiries, lead follow-ups, client coordination, and relationship management
. You'll be the first point of contact for potential clients, ensuring smooth communication from enquiry to onboarding, and assisting existing clients with service-related queries.
This position
does not involve campaign management or digital marketing execution.
Key Responsibilities
Handle
inbound and outbound calls, emails, and WhatsApp inquiries
from potential clients.
Explain company services clearly and confidently to prospects.
Generate and qualify leads through consistent follow-ups.
Schedule meetings, demos, or discussions between clients and the internal team.
Provide prompt support to clients -- addressing queries and ensuring smooth coordination.
Build and maintain long-term relationships with customers to ensure satisfaction and retention.
Support the sales team in preparing basic proposals or quotations.
Skills & Qualifications
Graduate in any discipline (Business, Marketing, or related preferred).
1-3 years of experience in
Pre-Sales, Customer Support, Inside Sales, or Client Service
.
Excellent
communication skills
(English and Hindi/Telugu).
Strong follow-up, listening, and interpersonal skills.
Basic computer knowledge (Excel, email, CRM tools).
Positive attitude, ability to multitask, and team-oriented mindset.
Why Join Us?
Opportunity to work with a fast-growing performance agency.
Exposure to client interaction and business development processes.
Supportive work culture and growth-oriented environment.
Attractive incentives for performance.
To Apply:
Send your resume to
relations@inmantech.com
with the subject line
"Application - Pre-Sales & Customer Service Executive."
What We Offer:
We offer competitive compensation as per industry standards and flexible work from our office in Abids, Hyderabad. Immediate joining is preferred.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Internet reimbursement
Leave encashment
Work Location: In person
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