Job Description

Job Summary

We are looking for a detail-oriented

Pre & Post Sales Executive

who will manage the complete customer journey--from lead handling and coordination before booking (

Pre-Sales

) to documentation, customer support, and possession processes after booking (

Post-Sales

). The role ensures smooth communication between clients, sales, legal, and accounts teams.

Key ResponsibilitiesPre-Sales Responsibilities

Handle inbound and outbound leads generated through marketing campaigns Make initial calls to understand customer requirements Explain project details, pricing, payment plans, and offers Schedule and coordinate site visits with the sales team Maintain lead data, follow-ups, and call records in CRM
Post-Sales Responsibilities

Coordinate booking formalities and documentation Assist clients with agreement to sale, allotment letters, and payment schedules Coordinate with legal, accounts, and bank loan teams Handle customer queries related to payments, possession, and registration Ensure timely collection of post-dated cheques and documents Maintain complete customer records and files Support handover and possession process
Required Skills & Competencies

Strong communication and coordination skills Good understanding of real estate sales and documentation Customer-centric approach Ability to manage multiple clients and follow-ups Knowledge of CRM systems and MS Office Problem-solving and conflict-handling skills
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Experience:

CRM software: 1 year (Preferred)
Work Location: In person