Job Description

3.1.

Job Summary

To ensure smooth functioning of IN PATIENT (IP) department, to ensure In patient Services on Floors. Responsible to carryout routine clerical and administrative task in the ward in co-ordination with the nursing staff to ensure more time is given to provide professional nursing care.

3.2.

Working hours: Rotational Shifts

3.3.

Dress code:

As per, Hospital norms

3.4.1.

PATIENT RELATION

a. To know the number of patients, new admissions, night problems, if any. b. To update admission and discharge register. c. Update census board. d. To meet patient and ensure proper Nursing Service Maintenance service Dietary service Any specific complaints are attended e. To inform concerned support staff to resolve patient complaints. f. To follow up pending investigation. g. To receive and file investigation reports. h. To ensure Clearance from billing. i. To follow up referrals and doctors visits. j. To inform admission counter about all transfer in / out. k. To report all significant incidents to In charge. l. Responsibilities during admission: i. To inform housekeeping supervisor and get the rooms cleaned and make it ready for occupation. ii. To inform nursing staff and receive the patient. iii. To record in admission register and census board. iv. To give general orientation of the Hospital and the ward and to make the patient comfortable. v. To inform sisters, DMO and consultants. vi. To coordinate with the concerned department for further procedures. J. Responsibilities during discharge: i. Inform patient about discharge and time taken for the same. ii. Get the discharge summary written, typed and signed one day before the date of discharge. iii. Return medicines to be cross-checked. iv. Inform dietary department. v. Coordinate with the billing department and cash counter. vi. Ensure clearance from credit dept, if required. vii. For MLC patients follow MLC procedure. viii. Inform Nursing staff. ix. Issue discharge summary and investigation reports and get the receiver's signature. x. Inform patient about any pending investigations. xi. Arrange for transportation, if required. xii. Get room cleaned and locked 3.4.2.

ADMINISTRATIVE

a. To attend phone calls. b. To work in co-operation and co-ordination with nurses. c. To participate in all training and self-development programs. d. To attend meetings.

Skills Required:

Good communication skills in Telugu, English and Hindi, good presentation skills and ability to handle multiple tasks at given time.

Working Condition:

Closed environment within the hospital wards including sensitive areas like AMC, ICCU and INCU, Standing and walking for long periods of time, frequent interruptions, handling multiple tasks simultaneously.

JOB SPECIFICATION

Educational Qualification:

Any Graduate

Experience Required:

Preferably Minimum of 1 year at Hospitals

Physical requirement:

Well groomed with a presentable appearance and good health

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Rotational shift
Supplemental Pay:

Yearly bonus
Language:

English, Hindi, Telugu (Required)
Work Location: In person