Job Description

Education & Experience

Bachelor's degree 1-3 years experience in hospital / healthcare coordination. Freshers with strong communication skills may also be considered.

Skills Required

Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Problem-solving mindset and calm under pressure. Basic computer skills (MS Office, HIS/software knowledge preferred). Ability to coordinate with multiple departments efficiently.

Key Responsibilities1. Patient Coordination

Manage patient appointments, admissions, and discharges efficiently.

2. Doctor & Staff Coordination

Maintain daily doctor schedules (OPD, OT, rounds). Coordinate between consultants, nursing teams, and front-office staff for smooth operations. Ensure availability of required support staff during peak hours.

3. Operational Management

Monitor OPD and IPD workflow to ensure efficiency. Coordinate with pharmacy, lab, radiology, billing, and other departments. Report daily operational issues to management and ensure timely resolution. Maintain cleanliness, safety, and service quality standards across departments. Guide patients and families regarding hospital procedures, services, and facilities. Assist in reducing waiting time and ensuring seamless patient experience. Handle patient queries, feedback, and grievances promptly.

4. Administrative Support

Maintain records, reports, and documentation as required. Assist with hospital audits, NABH processes, and compliance tasks. Support management with data collection, MIS reports, and process improvement.

5. Customer Service & Communication

Ensure professional communication across departments. Build positive rapport with patients and attend to VIP / priority cases. Handle escalations and ensure patient satisfaction targets are met.
revive plus multi speciality hospital

phone no:-9121545202

address :- moti nagar be side community hall hyd 500018

thank you....

Job Type: Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person