Job Description

Job Requirements:

Pre-shipment Documentation

Knowledge of Export Documentation

:

Familiarity with documents like the

commercial invoice

,

packing list

,

bill of lading

,

certificate of origin

,

export license

, and

shipping instructions

. Understand specific country requirements for export documentation.

Customs Compliance

:

Ensure compliance with international trade laws, tariffs, and restrictions. Experience working with

customs declarations

to avoid any delays.

Shipping Coordination

:

Arrange for the appropriate transportation (air, sea, land). Work closely with logistics providers, freight forwarders, and customs brokers.

Communication Skills

:

Coordination with vendors, suppliers, and clients to ensure all documentation is accurate and timely. Responding to queries from customs, transport companies, or clients about documentation or shipment details.

Attention to Detail

:

Thorough verification of all documents to ensure accuracy and consistency. Proper handling of any discrepancies, ensuring that all documents comply with shipment requirements.

Technical Skills

:

Proficiency in

Microsoft Excel

,

shipping software

(e.g., SAP, CargoWise), and knowledge of any industry-specific tools or platforms. Familiarity with online platforms or tools for customs clearance, invoicing, and tracking.

Problem-solving

:

Ability to resolve issues related to documentation discrepancies, shipping delays, or customs clearance challenges.

Post-shipment Documentation

Knowledge of Import/Export Procedures

Understanding the import side of the documentation process, including the need for

customs declarations

and

import duties

.

Experience with invoice reconciliation and ensuring that payment for shipped goods is processed correctly

.

Tracking and Monitoring

:

Follow up on shipments to ensure they arrive at their destination on time. Monitor shipments using tracking numbers and resolve issues such as delays or lost items.

Post-shipment Documentation Review

:

Handling the

proof of delivery (POD)

,

receipt confirmations

, and any documents related to claims or disputes (e.g., damaged goods). Collect and verify documents like the

airway bill

,

bill of lading

, and

delivery receipt

.

Dispute Resolution

:

Addressing any issues with damaged goods, incorrect shipments, or non-compliance with contract terms. Working with clients and vendors to resolve discrepancies or claims related to post-shipment.

Financial Reconciliation

:

Ensure that the invoice is paid and that the

letter of credit

or other payment methods are processed smoothly. Ensuring the accuracy of final shipping costs, including any adjustments related to freight or taxes.

Customer Service and Communication

:

Provide updates to customers on the status of shipments. Offer clear communication regarding any delays or issues with delivery.

Recordkeeping and Documentation Storage

:

Properly storing all post-shipment documentation for future reference or audits. Ensure all paperwork is filed according to the company's document retention policy.

Analytical and Reporting Skills

:

Ability to analyze shipping performance, delivery times, and any recurring issues. Provide detailed reports on shipments, issues, and resolutions.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Leave encashment Paid sick time Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Chromepet, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

Export and Import documentation: 3 years (Required)
Language:

Fluent English (Required)
Location:

Chromepet, Chennai, Tamil Nadu (Required)
Work Location: In person