Job Description

Summary of the Position

We are looking for a visionary and results-driven

Practice Lead - Shopify

to build, scale, and lead our Shopify practice. This role requires a deep understanding of the Shopify ecosystem (including Shopify Plus), eCommerce strategy, technical architecture, solution delivery, and team leadership. The ideal candidate will drive pre-sales efforts, lead solution design, oversee project delivery, and grow a high-performing Shopify team while acting as a trusted technology implementation advisor to our retail and D2C clients.

Key Accountabilities

Practice Development & Strategy

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Define and execute the strategic roadmap for the Shopify practice including capabilities, offerings, and reusable assets

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Stay updated with Shopify ecosystem updates, integrations, and partner networks to build competitive advantages

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Build reusable solution concepts, development standards, and architectural templates

Client Engagement & Pre-sales

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Support business development teams in client conversations, RFP responses, and solution demos

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Own technical proposal creation, effort estimation, and architecture design for new engagements

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Act as a trusted advisor to clients on Shopify strategy, platform adoption, and roadmap planning

Solution Architecture & Technical Oversight

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Define scalable and secure Shopify architecture across custom themes, headless setups, and app integrations

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Guide integrations with third-party systems like PIM, ERP, CRM, OMS, or middleware (REST/GraphQL)

Delivery Governance

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Provide delivery oversight across Shopify projects ensuring on-time, quality outcomes

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Drive adherence to SDLC processes, Shopify coding standards, and deployment best practices

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Support issue resolution, risk management, and escalation handling during project lifecycle

Team Leadership & Capability Building

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Lead a team of Shopify developers, designers, and solution consultants

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Mentor and grow talent by identifying skill gaps and enabling upskilling plans

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Drive internal knowledge-sharing, certifications, and contribution to thought leadership

Technical Oversight

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Provide high-level guidance on solution architecture, ensuring alignment with enterprise standards and best practices

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Review technical designs to ensure scalability, security, and performance

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Drive adoption of modern engineering practices including DevOps, CI/CD, cloud-native development, and microservices architecture

Process & Quality Management

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Establish and enforce SDLC processes aligned with Agile/Scrum or Waterfall methodologies

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Ensure code quality, testing coverage, and deployment practices meet standards

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Implement QA processes to reduce technical debt and ensure high product reliability

Skills and Experience

Experience:

10+ years in eCommerce solution delivery, with at least 4-5 years in Shopify and 2+ years in a leadership role

o Shopify Expertise:

Deep experience with Shopify Plus, Liquid development, APIs, and App Store integrations

o Architecture:

Experience building headless commerce setups using Shopify + Hydrogen/Next.js or custom frontends

o Integrations:

Strong knowledge of Shopify integration with ERP, PIM, CRM, payment gateways, shipping, and analytics tools

o Team Management:

Proven leadership of cross-functional technical teams delivering eCommerce at scale

o Client-Facing Role:

Experience interacting with enterprise clients, stakeholders, and third-party vendors

o Project Management:

Familiarity with Agile/Scrum and tools like JIRA, Asana, or Trello

o DevOps:

Understanding of CI/CD, Git, deployment tools, and QA automation frameworks

Certifications (Desirable)

AWS/GCP eCommerce Solution Architect Certifications

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Certified Scrum Master (CSM) or SAFe Agilist

Personal Attributes

Passionate about eCommerce innovation

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Strong leadership presence and influence at multiple levels

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Excellent written and verbal communication skills

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Highly collaborative across business, design, and engineering teams

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Organized with strong problem-solving abilities

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Customer-focused and solution-oriented mindset

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Adaptable to changing business and technology landscapes