Job Description

Skill required: NA - Client Meetings
Designation: Specialist
Qualifications:Any Graduation
Years of Experience:8 to 10 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song-- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Global Site Visit Lead drives the overall site visit strategy globally and oversees the smooth functioning of the Client Visit Management activities across geographies. S/he keeps a watchful eye on the program budget/Recoveries and also approves/ ratifies any exception/ waiver requests in consensus with the relevant Solution Innovation MDs & delivery Leadership. S/he may get involved in certain high profile or complex visits where the stakeholders are critical or the deal size is very large in terms of TCV. S/he is also responsible for bringing more centers under the ambit of the Global Site Visits ProgramCollaborates with Solution Innovation leadership (assuming that's me) to ensure Site visit strategy is optimized (and evolving as needed) for account health and growth and sales effectiveness.Establish, gather, and ensure achievement of KPIs for the team
What are we looking for? Work Experience: o Preferred 12 - 14+ years of sales and/or BPO delivery experience in Finance & Accounting, Supply Chain, Procurement, Health or Pharmaceuticalso Demonstrated experience in:? coordinating multiple logistical criteria simultaneously? planning and managing multiple projects ? building creative and effective sales presentations? communicating effectively with leadership as well as clients teams and clients? working with Microsoft products? building strong, trusted relationships? negotiating to a win/win? creative problem solving approacheso Working with Microsoft productso Excellent US, British or Australian business writingo Communication, written, verbal and presentation o Organization skills o Project and program managemento SharePoint organization and useo Infrastructure/ BP Service offeringso Influenceo Issue escalation and resolutiono Relationship sellingo Service delivery organizationo Problem solvingo Critical thinkingo Logistics management, i.e. transportation, accommodation, meals, entertainment, meetingo Remain calm and clearheaded under pressure
Roles and Responsibilities: Ensure end to end logistics for internal and external visitors is being taken care of during client visitso Drive the overall client visit experience and ensure compliance by all the site visit coordinators.o Ensure that prep calls, dry runs and dress rehearsals are scheduled for all visits, without exceptiono Use SLFD and SWB to track requests and ongoing activities to provide periodic management updateso Oversee provision of a Welcome Package to client teams for use with prospective clients o Guide the team to resolve real-time logistical issues and handle escalations, if anyo Run the PMO to report overall team's performance and to maintain logistical data in a central locationo Approve Procurement Invoices on ARIBA o Foster team building activities and manage attrition to a minimumo Drive periodic calls with the global team to cascade information and share best practices o Adopt and drive opportunities to digitize the client visit experience through use of mobile/ tablet appso Have meaningful conversations with the direct reports and seek periodic feedback for own performanceo Engage with key stakeholders to ensure seamless conduct of the visit management function globallyo Dive Strategic thinking on visit agenda working with delivery center leadership and ensure visit agenda meets the visit purpose
Any Graduation
About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people's physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We're proud to be consistently recognized as one of the World's Best Workplaces(TM).Join Accenture to work at the heart of change.
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Skills Required