Job Description

Immediate objectives -


Enhance and support existing solutions (as listed above) Review existing business demands and design and implement no-code/low-code solutions Provide recommendations for a strong IT governance across the platforms and a framework of integration. Build a knowledge base for users and support teams Activities span across the various phases -


Analysis Phase


Assess current use of Microsoft Power Platform, Azure, SharePoint Online, and Microsoft 365. Evaluate business process automation opportunities aligned with transformation goals. Identify system integration, access, and governance gaps. Engage stakeholders to gather requirements and define business needs for new solutions. Activities span across the various phases -


Design Phase


Design low-code/no-code solutions using Power Automate, Power Apps, and Dataverse based on existing and upcoming demands. Architect integration patterns between Power Platform, Azure services, SharePoint Online, and BI/data tools. Define governance models including environments, security, DLP, and ownership. Align architecture with DevOps, data governance, and enterprise IT standards. Activities span across the various phases -


Implementation Phase


Configure environments (dev/test/prod), connectors, and Azure services for Power Platform.


Lead or support the development and deployment of automation and collaboration solutions. Ensure proper integration with Microsoft 365 services and SharePoint Online. Facilitate quality assurance, user acceptance testing (UAT), and go-live support. Activities span across the various phases -


Support Phase


Provide support, troubleshooting, and knowledge transfer to IT team and business users. Develop documentation, standard operating procedures (SOPs), and training materials including Service Desk knowledge base articles. Help establish a support model for citizen developers and internal IT staff. Recommend enhancements based on solution performance and business feedback.

Reporting/Deliverables


The consultant will report to the Chief, DTS section or her deputy and provide regular updates on the progress of the projects. The consultant will work fully remotely during weekdays.


Deliverables:


Assessment and recommendations report on Power Platform & Azure use. Architecture and governance documentation for implemented solutions. Deployed Power Automate and Power Apps solutions integrated with M365/Azure. Knowledge transfer sessions and training materials for internal staff. Documentation, standard operating procedures (SOPs), and training materials including Service Desk knowledge base articles. Final report with recommendations for scalability and long-term sustainability. Qualifications - The consultant shall possess the following qualifications and experience


Education:


Advanced university degree (Master's or equivalent) in Information Technology, Computer Science, Information Systems, or a related field. A first-level university degree with additional relevant work experience may be accepted in lieu of an advanced degree. Experience:


Minimum of 3 years of progressively responsible experience in IT solution architecture, business process automation, systems integration, or related fields. Proven experience designing and implementing digital solutions using the Microsoft ecosystem, including Power Platform (Power Automate, Power Apps), Azure services, SharePoint Online, and Microsoft 365. Demonstrated success in implementing and managing low-code/no-code platforms, with a focus on Microsoft Power Platform to deliver scalable, secure, and user-friendly business solutions. Experience working with DevOps practices and tools to support CI/CD pipelines, environment management, and agile delivery models in cloud-based solutions. Understanding of Microsoft's AI and machine learning offerings, including Azure Services, AI Builder in Power Platform, and integration into process automation is considered a strong asset. Prior experience within the United Nations system or similar international or intergovernmental organizations is considered a strong asset. Technical Skills:


Microsoft Power Platform (Power Automate, Power Apps, Dataverse) Azure services (AD, Functions, Logic Apps, API Management) Microsoft 365 ecosystem and integration points (Teams, Outlook, OneDrive) SharePoint Online (modern sites, lists, libraries, permissions) IT governance, security, and DevOps practices Enterprise architecture and systems integration Certification in Power Platform, Azure administration or Microsoft 365 is a strong asset Soft Skills:


Excellent communication skills, both written and verbal, with the ability to convey complex technical concepts to non-technical stakeholders. Strong analytical and problem-solving skills. Proven ability to work effectively in a multicultural environment and within a team. Strong organizational skills and the ability to manage multiple priorities and deadlines. Language Requirements:


Fluency in English (both oral and written) is required. * Knowledge of other official languages of the (French, Spanish, Russian, Arabic, or Chinese) is an asset