Job Description

- Client Relationship Executive (CRE)

Space Script Journals Pvt. Ltd., Gurugram

Profile Summary

We are looking for a

Client Relationship Executive (CRE)

who can effectively manage and build long-term

client relationships

through strong

communication

and coordination. The role focuses on handling clients, ensuring service satisfaction, supporting

research and publication

processes, and contributing to business growth through

sales

and relationship management.

Candidates with a

Master's degree

,

MBA in Marketing

, or relevant graduation are preferred.

Freshers

with good communication skills and interest in client handling,

marketing

, and

sales

are welcome to apply.

Key Roles & Responsibilities

Manage and maintain strong

client relationships

through regular calls, follow-ups, and updates. Act as a primary point of contact for clients, ensuring smooth communication and service delivery. Support clients throughout the

research and publication

process, including journals, articles, reviews, and books. Coordinate with internal editorial and support teams for timely execution of services. Use

CRM tools

to track client interactions, follow-ups, and service status. Assist in

sales

activities such as upselling services and generating repeat business. Resolve client queries and issues promptly to ensure high satisfaction and retention.

Required Skills & Qualifications

Education:

Master's degree

,

MBA (Marketing)

, or graduation in any discipline (Science background preferred). Experience:

Fresher or experienced

candidates can apply. Strong

communication skills

(verbal and written). Interest or basic knowledge of

research

and

academic publication

processes is an added advantage. Ability to build rapport and manage professional

client relationships

. Basic knowledge of MS Office and

CRM systems

. Customer-oriented mindset with willingness to learn and grow.

Work Culture & Perks

Fast-paced, growth-oriented environment. Young and supportive team culture. Opportunities for professional development in

client relationship management

,

marketing

, and

sales

. Exposure to global clients and academic publishing industry.
Job Types: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Flexible schedule Provident Fund
Work Location: In person