Establish best practises around the transfer process
Monitoring and resolving trade management exceptions by interacting with clients, brokers & other Ops teams
Effective pre-matching & fails management tasks to ensure timely settlement of trades with counterparties.
Delivering transactions in agreed timeframes, as per SLAs whilst improving quality of processing, reducing errors and inculcating the zero-error culture
Developing and maintaining strong relationships with all stakeholders
Mandate
6 Month to 1 Year experience.
Knowledge of Trade life cycle and Stock Transfer/Settlement.
Exceptional client service and relationship building are required to interact with our clients and the team.
Deadlines within this role are very strict with zero tolerance.
Prompt escalation and clear communication is paramount.
Be flexible to work in different shifts according to the organizational requirement
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