Job Description

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Our Client is the renowned Real Estate Company in the heart of Kolkata with a forte in Luxury projects.
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• To prepare Agreements, Demand letters, NOC, Receipts, Possession letter etc.

• Regular follow-up for payments with clients.

• Maintain customer database.

• Responsible for attending and recording client complaints

• Coordinate with the banks to obtain NOC & Payment outstanding

• Guide the customer through the sale deed, payment of stamp duty and coordinate for registration with the agent

• Update records in register

• Managing End to end Registration process for Upcoming Site

• Handling customer queries related to maintenance of sites through e-mail, telephone etc

• Communicate and Coordinate within internal departments

• Liaise with sales team for status updation of the project

• MIS reporting to management

• Ensuring timely collection of receivables

• 3-5 years experience in real estate customer service

• Excellent verbal & written communication skills

• Computer savvy with in-depth working knowledge of MS Office

• Age between 25 to 38 years

• Smart, confident, and a go-getter

• Experience in the collection of outstanding dues would be a plus point

• Experience with FarVision software, minimum 2-3 years in current company.