Job Description

Profile Details:

Designation: Post Sales Manager (Real Estate) Location: Pimple Nilakh, Pune

Role Summary:

The Post Sales Manager will handle all activities after booking, ensuring a smooth customer experience from documentation to possession. The role focuses on customer coordination, payments, compliance, and team management.

Key Responsibilities:

Manage post-booking customer relationships and lead the post-sales team Handle documentation including agreements, registrations, and loan disbursements Coordinate with accounts for payment tracking and collections Work closely with sales, legal, and project teams for timely customer updates Resolve customer queries and ensure high satisfaction levels Maintain CRM records, follow-ups, and MIS reports Ensure RERA compliance and company policy adherence Plan and manage possession and handover processes

Experience & Skills Required:

4-8 years of post-sales or CRM experience in real estate Strong knowledge of real estate documentation and registration processes Good communication, leadership, and coordination skills Proficiency in MS Excel, MS Office, and CRM systems

Key Traits:

Customer-focused and detail-oriented Organized with strong team-handling ability Professional and solution-driven approach
Job Types: Full-time, Permanent

Pay: ?15,456.10 - ?62,364.01 per month

Benefits:

Cell phone reimbursement Internet reimbursement Paid sick time Paid time off
Work Location: In person