Job Description

Key responsibilities:

1. Assist customers post-booking by providing all necessary information until delivery
2. Act as the primary contact, updating customers on their pet adoption status
3. Coordinate with internal teams to gather and share accurate updates with customers
4. Address customer queries, concerns, or special requests throughout the process
5. Ensure smooth pet handover by managing logistics, documentation, and arrangements
6. Maintain clear and timely communication via calls & messages.
7. Proactively resolve any bottlenecks to ensure customer satisfaction

Other requirements

1. Experience: 0-1 years in customer service, coordination, or a related field (Freshers with great communication skills are welcome)

2. Education: Bachelor's degree in Business, Communications, or any relevant field

3. People Person: Exceptional communication and problem-solving skills

4. Organized & Detail-Oriented: Ability to track multiple customer orders and updates efficiently

5. Tech-Savvy: Comfortable using CRM tools and managing digital communication

Job Types: Full-time, Internship
Contract length: 6 months

Pay: ₹15,000.00 - ₹25,000.00 per month

Application Question(s):

Are you open to a full-time, in-office in Jaipur job for (8.5 hrs/day)? Reply: If yes, My name is [Your Name], I`m comfortable with Jaipur & full-time. I love dogs, esp. [Breed]. Have you ever helped someone in your life? If yes, please explain how you helped them. (You may use AI to frame your reply, but it should sound genuine and real.) Why did you apply for this job, and what skills or learnings are you hoping to gain from it?
Work Location: In person