Job Description

Who We're Looking For:

An organized, proactive and customer-focused

Post Sales Executive

who can be the bridge between our internal teams and valued customers post booking. You'll be responsible for ensuring smooth post-sale processes including documentation, registry coordination, data management, and exceptional client communication.

Key Responsibilities:

-Acting as the

single point of contact for clients

post booking.

-Collecting, verifying, and managing all post-sale documents including

KYC, NOC, Allotment Letters, Registry Letters

, etc.

-Guiding customers on document requirements and keeping them informed on their registry timelines, pendency, and status.

-Maintaining a proper

filing and indexing system

(physical and digital).

-Conducting regular audits to ensure

zero pendency

and data accuracy.

-Maintaining up-to-date records for every client and project.

-Coordinating with legal and registry departments for timely

execution of registry and possession formalities

.

-Following up with internal departments to ensure process flow and reduce turnaround time.

-Maintaining accurate

customer and project data

in spreadsheets.

-Sharing regular MIS reports and updating to management.

-Identifying pending documents or issues and proactively following up with clients and internal teams.

-Ensuring timely resolution and enhancing customer satisfaction.

What You Should Bring:

-1-3 years of experience in

real estate, admin, or post-sales coordination

.
-Knowledge of

real estate documentation & registry processes

is preferred.
-Excellent communication & interpersonal skills.
-Strong command over MS Excel, Google Sheets & file management tools.
-Well-organized, detail-oriented and customer-obsessed approach.
-Ability to multitask and meet deadlines.

Job Types: Full-time, Permanent

Pay: Up to ?20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Paid time off
Work Location: In person