Job Description

Job Title:

PMO Manager - IT Applications / Digital Solutions

Role Summary:

The PMO Manager is responsible for establishing, managing, and optimizing project management practices across the IT Applications and Digital Solutions Group. This role oversees governance, standards, and resource allocation. The PMO Manager works closely with stakeholders, project teams, and senior leadership to drive efficiency and accountability within the portfolio of IT and digital projects.

Key Responsibilities:

Establish governance structures to monitor project performance, risks, and resource utilization. Oversee the planning, execution, and delivery of IT applications and digital solutions projects within the portfolio. Manage prioritization and resource allocation to ensure alignment with business objectives and strategic goals. Monitor project dependencies, risks, and budgets to prevent delays or cost overruns. Define and track key performance indicators (KPIs) for project and portfolio performance. Provide regular reports and insights to senior leadership, highlighting progress, risks, and recommendations for improvement. Implement tools and dashboards for real-time tracking of project metrics. Develop a comprehensive risk management framework to identify, assess, and mitigate project risks. Monitor and escalate critical risks and issues that could impact project timelines, budgets, or quality. Ensure project teams implement contingency plans and lessons learned from past projects. Collaborate with stakeholders across departments to align projects with organizational needs. Act as a liaison between IT, business units, and external vendors to ensure project alignment and stakeholder satisfaction. Facilitate regular communication and workshops to engage stakeholders and gather feedback.

Qualifications and Skills:

Education:

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related fields.

Experience:

Minimum of 12 years in project management or IT portfolio management, with at least 3 years in a PMO leadership role. Demonstrated success in managing large-scale IT and digital transformation projects. Experience in working with cross-functional teams, vendors, and stakeholders in a matrixed organization.

Technical Skills:

Proficiency in project management tools (e.g., Microsoft Project, Jira, Trello, Asana). Understanding of IT systems, applications, and digital technologies.

Soft Skills:

Strong leadership and team-building capabilities. Excellent communication and interpersonal skills for stakeholder engagement. Analytical and problem-solving skills to address complex challenges. * Strategic thinking with attention to detail and organizational efficiency.