Job Description

Job Title: PM- retail Fraud & collection management

About Us

"Capco, a Wipro company, is a global technology and management consulting firm. Awarded with

Consultancy of the year in the

British Bank Award

and has been ranked

Top 100 Best Companies for Women in India 2022 by

Avtar & Seramount

. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Location: Bengaluru /Hyderabad

Experience: 8 - 12 Years



Notice period -Immediate - 30 days

Key Responsibilities

+ Lead and oversee

end-to-end project delivery

, ensuring scope, timelines, quality, and budget are consistently met.
+ Drive end to end

project governance

, including status reporting, milestone tracking, RAID management, and steering committee updates.
+ Identify, assess, and manage

project risks, issues, and dependencies

, ensuring timely mitigation and escalation.
+ Manage

senior stakeholder communication

, building alignment across business, technology, and global teams.
+ Coordinate cross-functional teams to ensure alignment and successful project outcomes.
+ Ensure adherence to organizational standards, compliance requirements, and project frameworks.
+ Oversee Agile delivery practices and ensure adherence to global delivery standards

Required Skills & Experience

+ 10+ years of Project Management experience, preferably in

Retail Fraud, Credit, and Collections

processes is highly preferred
+

Awareness of global banking systems, processes, or delivery frameworks

is highly desirable.
+ Proven experience as a

Project Manager

in large-scale delivery environments.
+ Strong expertise in

delivery governance, risk management, communication

, and stakeholder engagement.
+ Excellent communication, leadership, and problem-solving skills.
+ Ability to work in fast-paced, global, and matrixed environments.
+ Solid grounding in Agile/Scaled Agile delivery methodologies

Preferred Certifications

+ Project management certifications (e.g., PMP, Prince2, SAFe, Agile Scrum Master) will be an added advantage