? Minimum 3 years proven experience in concierge services, relationship management or client coordination ideally within healthcare, Pharma, wellness or a hospitality sector
? Familiarity with healthcare or wellness service ecosystems is highly desirable.
? Exceptional interpersonal and verbal communication skills; ability to communicate complex health information with clarity, empathy and professionalism with a bend to sales skills
? Proven ability to manage multiple client requests efficiently and prioritize under pressure. ? Well-groomed, presentable and professional demeanor reflecting company's premium brand values.
? Ability to manage multiple client requests and coordinate with diverse stakeholders efficiently.
? Positive attitude, empathetic approach, and resilience in a dynamic service environment. ? Tech-savvy with basic proficiency in CRM tools and communication platforms.
? Ability to work independently and as part of a team to ensure seamless client experience.