Platform Data Specialist
Job Description
Analyse social media networks for customer-related risks
Create alerts within the ZeroFOX platform for customers
Search social sites (specifically the Big 6 networks) for impersonations of Executives & Brands of ZeroFOX Customers
Double check impersonations with current alerts in the platform to avoid duplicate creation
Learn and work from pre-established workflows established by our customers
Research customer Executives & Brands to familiarize yourself with their entities and expected alerts
Utilize ZeroFOX tool set to create correct meaningful alerts for each customer/network
Requirements
Extreme attention to detail Knowledge of major social networks (knowledge of emerging networks a big plus) Superior research and writing skills (a writing sample will be requested as part of the interview process) Solid interpersonal and social skills Experience with other SaaS, cyber security, or social media products or services is preferred Experience in Customer Success Strong analytical skills
Benefits
Competitive compensation Community-driven culture with employee events Generous time off Best-in-class benefits Fun, modern workspace * Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture
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Job Detail
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Job IdJD4065676
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKA, IN, India
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EducationNot mentioned
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ExperienceYear