Job Description

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. EDUCATIONAL QUALIFICATION: Min 6~8 year experien

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. EDUCATIONAL QUALIFICATION: Min 68 year experience in Engineering, Application Support or equivalent IT / EPC function BE / B. Tech / MCA or equivalent Scientific or Engineering Degree. Candidates with the following will also be considered: Specialised courses in Automation Work Experience in similar capacity with thorough understanding of the job ESSENTIAL JOB DUTIES: . Member of the Process Application Support group working with the Team Lead to support SPPID, PPS / Fluid flow analysis applications, Simulators etc. . Support the Team Lead in coordinating with GBU's Project's and gather RequirementsExpectations for Integration and PlanProvide support. . Interact with End uers to support, troubleshoot, interact with vendors, resolve licensing issues etc. . Participates in discussions with Information Management team in terms of . Monitor and ensure timely closure of TasksIncidents received by the team through Service Now, over e-mail or telephone . Work with Software Vendors (In Case of COTS) and Development team (in case of in-House applications) . Maintenance of Test Environment for Application exchanges. . Testing applications and participate in certification process for new versions of applications. . Providing training to users / super-users on application as required. Participate in train-the-trainer modules. . Support the Team Lead in technical discussions with the team for Setup / Configure applications as required by the project . Interaction and communication within Automation and IS&T groups, Corporate teams, GBU / Site offices, FSM, Functional management in local and overseas offices. . Maintain / develop standard reporting practices . Support the Triage and Root Cause Analysis exercises as and when required . Interact with vendors and suppliers . Amenable to working in shift operations JOB KNOWLEDGE: . Knowledge of Bechtel Process Engineering Work processes and Data flow between tools. . Good understanding of Database structures and application architecture for supporting Applications. Familiarity with Oracle, SQL Server, Access databases. . Good understanding of application architecture concepts and standards, set-up and migration procedures. . Basic knowledge of hardware and operating systems including system architectures, network infrastructures, etc. . Experience with Hexagon SmartPlant suite of products like SPPID, SPF, SmartSketch etc. will be an added advantage.