Job Description

Join Our Team as a Phone Banking Officer in Mohali!

Are you passionate about delivering exceptional customer service? Do you have a flair for communication and problem-solving? We invite you to be the voice of our bank, assisting customers with their banking needs over the phone.

Key Responsibilities:

Customer Support:

Handle inbound and outbound calls, addressing inquiries and resolving issues promptly.

Product Guidance:

Provide information on banking products and services, helping customers make informed decisions.

Sales Opportunities:

Identify and promote relevant banking products to customers, enhancing their banking experience.

Record Maintenance:

Accurately document customer interactions and transactions.

Qualifications:

Graduation in any discipline. Excellent verbal communication skills in English and Hindi. Prior experience in customer service or call center roles is a plus. Ability to handle high call volumes.

Why Join Us?

Competitive salary with performance-based incentives. Comprehensive training and career development opportunities. Supportive work environment fostering growth and teamwork.
Job Type: Full-time

Pay: ?12,000.00 - ?18,000.00 per month

Schedule:

Morning shift
Supplemental Pay:

Performance bonus
Ability to commute/relocate:

Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)
Experience:

Sales: 1 year (Preferred)
Work Location: In person