Job Description

Job Title: Phlebotomist - Home Blood Collection

Department:

Laboratory / Sample Collection

Location:

Valasaravakkam, Avadi, Karapakkam (OMR), Tondiarpet, Tamabaram, Ekkatuthangal, Virudhachalam, Redhills, Vellore

No of Positions:

10

Salary:

Upto 20K

Reports To:

Laboratory In-Charge / Centre Manager

IMMEDIATE JOINERS REQUIRED

1. Key Responsibilities: Sample Collection:

Visit patients' homes or collection points as per schedule for blood sample collection. Verify patient identity and test requisition forms before collection. Use proper venipuncture techniques following laboratory safety and hygiene protocols. Label samples accurately with patient details and test information. Ensure proper handling, storage, and transportation of specimens to maintain integrity.

Patient Care & Communication:

Greet patients politely and explain the collection procedure clearly. Ensure patient comfort, safety, and confidentiality during the process. Handle anxious or elderly patients with empathy and care. Address patient queries professionally or escalate if required.

Documentation & Reporting:

Maintain accurate records of collections, payments (if applicable), and logistics details. Obtain patient signatures and update collection data in the tracking system or mobile app. Submit collected samples to the designated lab within the stipulated turnaround time (TAT).

Compliance & Safety:

Adhere strictly to infection control and biomedical waste management guidelines. Ensure the use of sterilized equipment and disposable materials. Wear proper PPE (gloves, mask, apron, etc.) during each collection. Report any sample rejection, spillage, or incidents immediately to the supervisor.

Operational Coordination:

Coordinate with call centre / logistics / lab team for route planning and sample handover. Maintain punctuality in attending assigned home collection schedules. Follow SOPs for handling urgent or VIP patient requests.

Customer Experience:

Represent the diagnostic centre professionally during every patient interaction. Ensure courteous behaviour and timely service to build patient trust. Collect service feedback and share it with the branch manager or HR team if required.

2. Required Qualifications & Experience:

Education:

DMLT / B.Sc (Medical Lab Technology) or equivalent qualification.

Experience:

Minimum 1-2 years of experience in phlebotomy, preferably with home collection exposure.

License/Certification:

Valid two-wheeler driving license preferred.

3. Skills & Competencies:

Strong knowledge of venipuncture and blood sample handling. Excellent communication and interpersonal skills. Customer-service orientation with empathy and patience. Ability to work independently and handle field operations. Knowledge of basic computer/mobile applications for data entry.

4. Working Conditions:

Field-based role (travel required within assigned area). 6-day working week with flexible timings as per patient scheduling. Must strictly follow hygiene, safety, and professional grooming standards.
Job Types: Full-time, Part-time, Permanent

Pay: Up to ₹20,000.00 per month

Expected hours: 60 per week

Benefits:

Health insurance Provident Fund
Work Location: In person