Job Description

About Us

Supertails.com is a first-of-its-kind platform that supports the ever-increasing pet parent community by providing trustworthy veterinary care, training services and a one-stop solution for pet supplies.

Supertails.com is differentiated by its unique proposition of being a fully digital tele-health consultation service made available through a team of highly experienced in-house veterinarians. With doorstep delivery service available across the country, the brand aims to bring the pet parents closer to the largest assortment of pet supplies from India and across the globe.

In our next phase of growth, we are looking to bring international benchmarks of Pet Health Care services to India by creating an ecosystem of physical outlets across the nation.

About the role:

Are you passionate about pets and enjoy making them feel safe and comfortable? Do you have the ability to connect with pet parents while ensuring their furry companions are well cared for? If so, the Pet Handler role at Supertails might be just what you're looking for!

As a Pet Handler, you will be the first friendly face that greets pets and their parents when they arrive at our clinic. Your role is to ensure pets are handled with care, guiding pet parents to the reception, and making sure their visit is as smooth and stress-free as possible.

Designation Title: Pet Handler

Reporting to: Clinic Manager

Job location: Supertails Pet Clinic, Koramangala

Key Responsibilities:

? Be the first point of contact, warmly greeting pets and pet parents as they arrive at Supertails Pet Clinic.

? Safely and confidently handle pets, ensuring they feel comfortable from entry to exit.

? Guide pet parents to the reception area and assist with any basic queries or guidance needed.

? Take responsibility for the pets' well-being while they are inside the clinic, ensuring they are calm and comfortable.

? Work closely with the front desk and other team members to ensure smooth coordination and an efficient clinic flow.

? Maintain a clean and organized area for pets waiting or being monitored within the clinic.

? Communicate clearly and effectively with pet parents, ensuring they are informed about any wait times or instructions.

Requirements:

? Must be a pet parent.

? Minimum of 6 months of hands-on work experience with pets (such as in a pet clinic, boarding, or similar environment).

? Proficient in English and at least two additional languages, preferably Kannada & Hindi.

? Physically capable of handling pets of various sizes and temperaments.

? A friendly, calm, and patient demeanour to create a positive experience for pets and their parents.

? Ability to work in a fast-paced environment and as part of a collaborative team.

Job Type: Full-time

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

Current Salary Expected Salary
Experience:

total work: 1 year (Preferred)
Work Location: In person